Can a corporation not just own the website, and since you work for the corporation you can't be at fault for it's crimes right? I mean you were just following the corporations orders and corporation are people!
I'm the manager of a Network Operations Center and my guys work 24x7x365 rotating shifts.
They are entitled to the following:
Afternoon shift premium
Evening shift premium
$100 per week to carry the pager (two week cycles)
--
In the event that you miss a page you forfeit your two weeks on call bonus ($200). This goes to the guy who had to take your call. I have a back-up on call who doesn't carry the pager who is available via personal cell / home phone to pick up slack if needed. On top of the bonus you also receive your hourly rate with a minimum guarantee of 1 hours pay.
I try to be fair with on call duties. If you can't carry the pager it's your responsibility to find someone else on the team to help you out, or risk the chance of loosing your pay and if it's a repeat offended being written up.
I find most of my guys don't have any issue carrying the pager because I cycle though 8 guys so your only on call two weeks every other month.
If you treat your team well they will bend over backwards for you when you need them most. If you don't pay them, then don't cry when they aren't there to pick up the page and it you yourself who has to bend over backwards.
It's common sense! Family, and free time is more important to me. So I pay my team. Of course should the on call need me I'm always available, but I'm a manager and that's my job. I do not get paid to be on call, however I do get to take time off in lieu (assuming it's okay for me to take the day off - work is slow, etc...) or choose to pay out my OT on my next pay.
1. We have been running the same software for 3 years with no problems. We have had the source code to the earlier release, and after spending a lot of money for it, we realized it wasn't needed as we never made changes. It's not a key part to our business, it's a concept design system which is going to replace something already running. There is no need to get into details as to why I did what I did. I only did what was "approved" my management, and stuck with my budget.
2. Yes, I agree with you on that, but you must have contracts with companies as well. What if they go under? Your right, IBM probably won't go out of business, but what about your ISP, or hosting provider. Same thing. At what point do you take your tin-foil hat off?
3. You don't know what code is in most applications. You're telling me you only run open source applications?
4. It's not critial infrastructure. It's important, yes, but we won't loose sale revenue due to this. We simply wanted to add another 3rd party gateway instead of PayPal. We can always stick with the original payment gateway.... service charges and all! This was simply an alternative gateway to an already existing online processing gateway.
The only thing I didn't recieve was the install script. Which is basically to setup the database, and a few minor things.
The bug was actually found after the new year switched over, which is caused by a flaw in their calendar code.
Everything worked on the 28th when tested, then after the new year, it all went down hill.
Yes it would be, but that's compairing apples to oranges.
They could in fact take my project, but I coudn't wait for them to have an open slot. That's not the point of this anyways. There is no problem with the software vendor at all.
I guess you've never had a full plate?
I was actually happy that he was up front, and said that he could not meet our deadline, instead of lying to us, and missing it.
Wrong again.
1. I could nerver of had the source code for the project, because the package was purchased closed source.
2. Because only a few companies can modify the software package, I had to choose from one of the companies "partners" who had the source. All of these companies are located in overseas.
3. Yes there is a plan of action, guideline, contract, and even invoices with detail breakdowns.
And your right, I didn't know them... But I knew the company who sent me to them. Because they created the software. You would tend to think you would listen to them when they suggest programmers to you?
Before you try to flame me in my public try to understand the facts.
Then again posting for advise on Slashdot is bound to turn up comments like these.
Perhaps you should read things before you assume.
Yet again, it was not to save money, but to meet a dealine.
The guy who wrote the software was up front with me, and said he had no time to do my request, but knew someone who could. That's why I went with this outsourceing company to begin with.
Your kidding right?
Why don't you read things before you talk, and waste bandwith.
It's not like I outsourced to save money. I did it because the author of the software was too busy to do my customization by end of year, and he referred me to someone he's worked with.
So before you go ranting on how I've stolen someone else's job, take a moment to understand what your talking about.
a) The person has been notified, and is just as shocked as I am. They are working with me to get the project completed.
b) You have no idea what you're talking about. Yes the software author had no time to take our customization and refered us to a company he's work with in the past for. The original author was asked and could not take the project for a while, and that would have put us too close to our deadline. I didn't have a problem paying him more money, it wasn't done to save money. It was done so that the project would be finished by end of year. (Budget Reasons)
c) The original software purchased was encrypted. Who cares? Do you get source code for all your products? I don't see how this is a valid point. Because the company I was refered to had the unprotected code, they would modify it, and send it back encrypted.
d) The application was an online processing system. It is very important, as this was an upgrade to the already exisiting version what is live and running. FYI: It's the upgraded version of the same software package that we have been running for thre e years simply a newer build.
e) Your damn right we would like our money back. But my main goal is to have the project completed. It needs to be finished.
The project isn't a multi million dollar deal. It was a software package which I wanted the caldendar system modified, and added a 3rd party gateway instead of PayPal.
I would never have to modify the code, because it is maintained by the software vendor free of charge as he released bugfixes, etc...
I don't know about you, but when I purchase software from a company I expect to recieve updates from them as long as I pay their support fees. With this company it's yearly. And I am on very good terms with the company as I've been a customer of theirs for three years now.
Because I would still like try and solve this, before it goes too far, I won't name any companies.
The software was tested, and confirmed by the way. It just seems that after the new year a bug appeared in the calendar system used, which has caused everything to break due to invalid dates.
I didn't want to go into huge detail in my post.
An answer as to why Source Guardian? The original software had two purchase methods. Encrypted for a very good price, or full blown souce for lots more. Because the customization work was quoted at under 1/4 the cost of buying the source, it was a very good deal. Seeing as the company who wrote the software referred me to this programmer, I thought it was a safe bet.
At least the software company who sold me the package has show effort, and is doing everything in their power to help me.
This has already caused me a great deal of pain, and I will never outsource again.
Not that it matters, but the company in question is located in India.
Slashdot Mirror
Can a corporation not just own the website, and since you work for the corporation you can't be at fault for it's crimes right? I mean you were just following the corporations orders and corporation are people!
I'm the manager of a Network Operations Center and my guys work 24x7x365 rotating shifts. They are entitled to the following: Afternoon shift premium Evening shift premium $100 per week to carry the pager (two week cycles) -- In the event that you miss a page you forfeit your two weeks on call bonus ($200). This goes to the guy who had to take your call. I have a back-up on call who doesn't carry the pager who is available via personal cell / home phone to pick up slack if needed. On top of the bonus you also receive your hourly rate with a minimum guarantee of 1 hours pay. I try to be fair with on call duties. If you can't carry the pager it's your responsibility to find someone else on the team to help you out, or risk the chance of loosing your pay and if it's a repeat offended being written up. I find most of my guys don't have any issue carrying the pager because I cycle though 8 guys so your only on call two weeks every other month. If you treat your team well they will bend over backwards for you when you need them most. If you don't pay them, then don't cry when they aren't there to pick up the page and it you yourself who has to bend over backwards. It's common sense! Family, and free time is more important to me. So I pay my team. Of course should the on call need me I'm always available, but I'm a manager and that's my job. I do not get paid to be on call, however I do get to take time off in lieu (assuming it's okay for me to take the day off - work is slow, etc...) or choose to pay out my OT on my next pay.
I do agree with you, but I really didn't have the choice of switching software packages.
I had two choices, both involved overseas.
1. We have been running the same software for 3 years with no problems. We have had the source code to the earlier release, and after spending a lot of money for it, we realized it wasn't needed as we never made changes. It's not a key part to our business, it's a concept design system which is going to replace something already running. There is no need to get into details as to why I did what I did. I only did what was "approved" my management, and stuck with my budget. 2. Yes, I agree with you on that, but you must have contracts with companies as well. What if they go under? Your right, IBM probably won't go out of business, but what about your ISP, or hosting provider. Same thing. At what point do you take your tin-foil hat off? 3. You don't know what code is in most applications. You're telling me you only run open source applications? 4. It's not critial infrastructure. It's important, yes, but we won't loose sale revenue due to this. We simply wanted to add another 3rd party gateway instead of PayPal. We can always stick with the original payment gateway.... service charges and all! This was simply an alternative gateway to an already existing online processing gateway.
The only thing I didn't recieve was the install script. Which is basically to setup the database, and a few minor things. The bug was actually found after the new year switched over, which is caused by a flaw in their calendar code. Everything worked on the 28th when tested, then after the new year, it all went down hill.
Yes it would be, but that's compairing apples to oranges.
They could in fact take my project, but I coudn't wait for them to have an open slot. That's not the point of this anyways. There is no problem with the software vendor at all.
I guess you've never had a full plate?
I was actually happy that he was up front, and said that he could not meet our deadline, instead of lying to us, and missing it.
Wrong again. 1. I could nerver of had the source code for the project, because the package was purchased closed source. 2. Because only a few companies can modify the software package, I had to choose from one of the companies "partners" who had the source. All of these companies are located in overseas. 3. Yes there is a plan of action, guideline, contract, and even invoices with detail breakdowns. And your right, I didn't know them... But I knew the company who sent me to them. Because they created the software. You would tend to think you would listen to them when they suggest programmers to you? Before you try to flame me in my public try to understand the facts. Then again posting for advise on Slashdot is bound to turn up comments like these.
Actually I borrowed this from someone long long ago. I can't remember the origin of it.
Perhaps you should read things before you assume. Yet again, it was not to save money, but to meet a dealine. The guy who wrote the software was up front with me, and said he had no time to do my request, but knew someone who could. That's why I went with this outsourceing company to begin with.
Your kidding right? Why don't you read things before you talk, and waste bandwith. It's not like I outsourced to save money. I did it because the author of the software was too busy to do my customization by end of year, and he referred me to someone he's worked with. So before you go ranting on how I've stolen someone else's job, take a moment to understand what your talking about.
They've already been given a 3 month extension. I did back off.. that just caused more of a mess.
a) The person has been notified, and is just as shocked as I am. They are working with me to get the project completed.
b) You have no idea what you're talking about. Yes the software author had no time to take our customization and refered us to a company he's work with in the past for. The original author was asked and could not take the project for a while, and that would have put us too close to our deadline. I didn't have a problem paying him more money, it wasn't done to save money. It was done so that the project would be finished by end of year. (Budget Reasons)
c) The original software purchased was encrypted. Who cares? Do you get source code for all your products? I don't see how this is a valid point. Because the company I was refered to had the unprotected code, they would modify it, and send it back encrypted.
d) The application was an online processing system. It is very important, as this was an upgrade to the already exisiting version what is live and running. FYI: It's the upgraded version of the same software package that we have been running for thre e years simply a newer build.
e) Your damn right we would like our money back. But my main goal is to have the project completed. It needs to be finished.
The project isn't a multi million dollar deal. It was a software package which I wanted the caldendar system modified, and added a 3rd party gateway instead of PayPal.
I would never have to modify the code, because it is maintained by the software vendor free of charge as he released bugfixes, etc...
I don't know about you, but when I purchase software from a company I expect to recieve updates from them as long as I pay their support fees. With this company it's yearly. And I am on very good terms with the company as I've been a customer of theirs for three years now.
Because I would still like try and solve this, before it goes too far, I won't name any companies.
The software was tested, and confirmed by the way. It just seems that after the new year a bug appeared in the calendar system used, which has caused everything to break due to invalid dates.
I didn't want to go into huge detail in my post.
An answer as to why Source Guardian? The original software had two purchase methods. Encrypted for a very good price, or full blown souce for lots more. Because the customization work was quoted at under 1/4 the cost of buying the source, it was a very good deal. Seeing as the company who wrote the software referred me to this programmer, I thought it was a safe bet.
At least the software company who sold me the package has show effort, and is doing everything in their power to help me.
This has already caused me a great deal of pain, and I will never outsource again.
Not that it matters, but the company in question is located in India.
I guess you've never head of Source Guardian?
Perhaps you should take a few moments, and visit their website.
http://www.sourceguardian.com/
LOOK AT MY EMAIL! FIX MY MOUSE! IT'S BROKE!
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I've got an idea, let's type in solid caps because that will get things done faster!
Stop yelling at me, you're gonna give me a complex!