I was "upgrading" to their next version and importing all the reports into the new system. I found about 30% of the 400 Baan reports I had didn't work after the upgrade. I narrowed the problem down to a bug with the database driver. If I used left outer joins (which I needed) in the report the software would crash. Called Tech Support, their response... (This product has been out for 1.5 years now)
Their "solution" was to not use outer joins in any of the reports.
30 calls later... still no fix. *sigh*
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I was "upgrading" to their next version and importing all the reports into the new system. I found about 30% of the 400 Baan reports I had didn't work after the upgrade. I narrowed the problem down to a bug with the database driver. If I used left outer joins (which I needed) in the report the software would crash. Called Tech Support, their response... (This product has been out for 1.5 years now) Their "solution" was to not use outer joins in any of the reports. 30 calls later... still no fix. *sigh*