IBM got edited out sometime during the three years it took to get this paper published (as opposed to 5 hours it took on slashdot). Wherever it says large system integrator, you can safely substitute "IBM and the like".
Ward will speak on wiki design principles at WikiSym 2006 in August this year in Europe. His talk title is "Design Principles of Wiki: How can so little do so much?" Other speakers include Doug Engelbart (the Doug Engelbart), Angela Beesley, and Mark Bernstein.
I'd try to educate your users to unload much of the redundant email and discussion therein onto a wiki. There are great, scalable, and easy to install wikis available (MediaWiki, TWiki, SnipSnap); in fact, I'd bet some of your guys probably have a wiki running somewhere on box under their desk...
Slashdot Mirror
IBM got edited out sometime during the three years it took to get this paper published (as opposed to 5 hours it took on slashdot). Wherever it says large system integrator, you can safely substitute "IBM and the like".
Ward will speak on wiki design principles at WikiSym 2006 in August this year in Europe. His talk title is "Design Principles of Wiki: How can so little do so much?" Other speakers include Doug Engelbart (the Doug Engelbart), Angela Beesley, and Mark Bernstein.
I'd try to educate your users to unload much of the redundant email and discussion therein onto a wiki. There are great, scalable, and easy to install wikis available (MediaWiki, TWiki, SnipSnap); in fact, I'd bet some of your guys probably have a wiki running somewhere on box under their desk...