User: junco

You expect idiocy at Best Buy, but still..

On: Your Favorite Support Anecdote

I used to work on the Geek Squad...

Customer: I think I need a monitor cable...
Me: Okay, let me show you them. (I proceed to show her SVGA cables)
Customer: No no.. I have that one, I need the other kind?
Me: The power cable? Ok those are here...
Customer: I have that one too, but it doesn't fit anywhere.
Me: That one plugs into the wall.
Customer: Oh, the monitor has to be plugged into the power thing? Do I have to turn the monitor on too then?
Me: Yes.