When I worked on the in house IT support team of one of the worlds largest companies I was responsible for organising the repair and replacement of executive IT equipment. One such executive was a 'really good customer' because we saw him regularly!
First of all was when he left his several thousand pounds of laptop in his car with the windows open. He couldnt find it later on that day. So we got him a new one. No questions asked.
Next was when he had left it in its bag on the driveway behind his car before reversing out. Again, no questions asked.
a few weeks later he had evidently been working hard the night before and reported a mysterious fault. the only question asked that time was what sort of red wine he had been drinking, cos it had made a pretty awful mess all over the motheboard!
I'd like to come back as an executive - you certainly get to trash a lot of equipment!
(By the way, all that happened in about three months! Impressive or what!)
Do you think there is a management course on how to spend your It budget through incompetence or something? They all seem to know the same tricks!
When I worked on the in house IT support team of one of the worlds largest companies I was responsible for organising the repair and replacement of executive IT equipment. One such executive was a 'really good customer' because we saw him regularly! First of all was when he left his several thousand pounds of laptop in his car with the windows open. He couldnt find it later on that day. So we got him a new one. No questions asked. Next was when he had left it in its bag on the driveway behind his car before reversing out. Again, no questions asked. a few weeks later he had evidently been working hard the night before and reported a mysterious fault. the only question asked that time was what sort of red wine he had been drinking, cos it had made a pretty awful mess all over the motheboard! I'd like to come back as an executive - you certainly get to trash a lot of equipment! (By the way, all that happened in about three months! Impressive or what!)