At least o2's customer service get problems solved quickly, plus they use a national rate line even for pay and go customers - unlike Orange who keep you on hold, on a premium rate line, for an hour and a quarter (last time I had to phone them) and then take another 20 minutes to take care of a simple request (eg. enable GPRS for an account).
So while o2 may suck, they don't suck quite as badly as Orange do.
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At least o2's customer service get problems solved quickly, plus they use a national rate line even for pay and go customers - unlike Orange who keep you on hold, on a premium rate line, for an hour and a quarter (last time I had to phone them) and then take another 20 minutes to take care of a simple request (eg. enable GPRS for an account).
So while o2 may suck, they don't suck quite as badly as Orange do.