Spiceworks has just gotten better with time. I've been using them for a whiiile (v1, maybe) and now at 4.0 they're much, MUCH, better then they started out. I'd really recommend giving them a shot. For a small shop like mine with a few hundred machines it's been nice wrapping most of the headachy stuff (helpdesk, inventory tracking, etc) into one place. My one worry is that they're just working toward a final product which they'll start charging for (it's been free forever).
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Spiceworks has just gotten better with time. I've been using them for a whiiile (v1, maybe) and now at 4.0 they're much, MUCH, better then they started out. I'd really recommend giving them a shot. For a small shop like mine with a few hundred machines it's been nice wrapping most of the headachy stuff (helpdesk, inventory tracking, etc) into one place. My one worry is that they're just working toward a final product which they'll start charging for (it's been free forever).