At my shop we charge $45/hr in store for repairs. For Spyware we enforce a minimum 1.5hr charge and have a repair policy thatthe customer must review, agree to and sign.
I put togather a simple script I use on a CD that auto matically installs Spybot S&D and Ad-aware SE, then launches both, updates, scans, cleans.
Copies CWShredder, Kill2Me, HSRemove and HighJackThis! to a Utilities folder in Program Files and then runs each (user intervention required here:-( ).
It also creates a folder called 'Utilities' in there Start Menu that contains shortcuts to Ad-aware, Spybot S&D, CWShredder, Kill2Me, HSRemove and HighJackThis!
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At my shop we charge $45/hr in store for repairs. For Spyware we enforce a minimum 1.5hr charge and have a repair policy thatthe customer must review, agree to and sign. I put togather a simple script I use on a CD that auto matically installs Spybot S&D and Ad-aware SE, then launches both, updates, scans, cleans. Copies CWShredder, Kill2Me, HSRemove and HighJackThis! to a Utilities folder in Program Files and then runs each (user intervention required here:-( ). It also creates a folder called 'Utilities' in there Start Menu that contains shortcuts to Ad-aware, Spybot S&D, CWShredder, Kill2Me, HSRemove and HighJackThis!