The problem is I bought it from ebgames, I asked them twice before I bought it if I could exchange it if there was a pixel problem, they said yes.
The day of they said they couldn't since Sony informed them last night of how pixels are excluded from their warranty.
I can't win.
How did they tell you to ship it? Insurance, etc? Just curious how much it will cost you.
Also, will Sony pay the shipping to send it back to you?
One last thing, Sony told me they couldn't gurantee the screen on the new one, did they mention this to you? They told me it might be WORSE... and I have 12 dead pixels.
I have 12 dead pixels, and Sony can't gurantee the replacement will be any better, their exact words. They won't even check the new unit.
I have to pay to ship it back myself, and not have a PSP for at least one week. They need to learn from Nintendo, free shipping both ways, and they ship you out a new unit first.
Slashdot Mirror
The problem is I bought it from ebgames, I asked them twice before I bought it if I could exchange it if there was a pixel problem, they said yes. The day of they said they couldn't since Sony informed them last night of how pixels are excluded from their warranty. I can't win.
How did they tell you to ship it? Insurance, etc? Just curious how much it will cost you. Also, will Sony pay the shipping to send it back to you? One last thing, Sony told me they couldn't gurantee the screen on the new one, did they mention this to you? They told me it might be WORSE... and I have 12 dead pixels.
I have 12 dead pixels, and Sony can't gurantee the replacement will be any better, their exact words. They won't even check the new unit.
I have to pay to ship it back myself, and not have a PSP for at least one week. They need to learn from Nintendo, free shipping both ways, and they ship you out a new unit first.