A couple of years ago, we switched over to Comcast, because their rates were better than what we were getting from a different provider. The picture quality was very bad. The picture kept freezing and breaking up into a pixelated mess. Since our contract said we could change at anytime, we changed back to the previous provider. Comcast came out and picked up our cable modem, DVR, and set top boxes and the tech gave us a barely readable NCR copy of a receipt for the equipment. A couple of months later, we received a bill that was close to $800 for telephone, Internet, and cable service AFTER we disconnected from them. The bill included charges for not returning their equipment. I had to get our county utility commission involved to get things straightened out.
About 1 year later, they sent us a copy of the same $800 bill, with a demand to pay up. I still had the receipts and had to get the county involved again to get this harassment stopped. If they can't even count up 4 or 5 pieces of equipment, how can they count into the billions to bill people for going over their arbitrary data caps.
I wouldn't trust ANYTHING that Comcast says!
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A couple of years ago, we switched over to Comcast, because their rates were better than what we were getting from a different provider. The picture quality was very bad. The picture kept freezing and breaking up into a pixelated mess. Since our contract said we could change at anytime, we changed back to the previous provider. Comcast came out and picked up our cable modem, DVR, and set top boxes and the tech gave us a barely readable NCR copy of a receipt for the equipment. A couple of months later, we received a bill that was close to $800 for telephone, Internet, and cable service AFTER we disconnected from them. The bill included charges for not returning their equipment. I had to get our county utility commission involved to get things straightened out. About 1 year later, they sent us a copy of the same $800 bill, with a demand to pay up. I still had the receipts and had to get the county involved again to get this harassment stopped. If they can't even count up 4 or 5 pieces of equipment, how can they count into the billions to bill people for going over their arbitrary data caps. I wouldn't trust ANYTHING that Comcast says!