This was a few years ago but something quite like this happened me. I bought a 400GB WD HD from CompUSA. It was shrink wrapped and even had one of those in-store anti-theft devices around the box. I bought the HD, took it home, and installed. After formatting the drive, I noticed that it was only 40GB! I thought that maybe I did something wrong, at first. I tried a couple of times to format the drive, but still 40GB. I took the drive out of the computer and looked for serial numbers. Turns out that the drive was a Maxtor drive, and researching the serial number and part number revealed that the drive was in fact a 40GB drive. I was angry, to say the least. I went back to CompUSA to get a refund or a new drive. It was like pulling teeth. I argued with the store manager for like 40 minutes. He was accusing ME of trying to rip them off. I was accusing him of being an id10t. If I was trying to rip off the store, why would I point out that the drive was the wrong manufacturer and size? He threatened to call the cops; I said go ahead, maybe they can find that shrink wrap machine in the back that you are using to illegally resell returned items as new ones. He then changed his mind and allowed me to replace the drive for another one. I had them open the new one to ensure that it was a 400GB WD HD.
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This was a few years ago but something quite like this happened me. I bought a 400GB WD HD from CompUSA. It was shrink wrapped and even had one of those in-store anti-theft devices around the box. I bought the HD, took it home, and installed. After formatting the drive, I noticed that it was only 40GB! I thought that maybe I did something wrong, at first. I tried a couple of times to format the drive, but still 40GB. I took the drive out of the computer and looked for serial numbers. Turns out that the drive was a Maxtor drive, and researching the serial number and part number revealed that the drive was in fact a 40GB drive. I was angry, to say the least. I went back to CompUSA to get a refund or a new drive. It was like pulling teeth. I argued with the store manager for like 40 minutes. He was accusing ME of trying to rip them off. I was accusing him of being an id10t. If I was trying to rip off the store, why would I point out that the drive was the wrong manufacturer and size? He threatened to call the cops; I said go ahead, maybe they can find that shrink wrap machine in the back that you are using to illegally resell returned items as new ones. He then changed his mind and allowed me to replace the drive for another one. I had them open the new one to ensure that it was a 400GB WD HD.