I should put a diagram on that page. The agents and probes report BACK via https to the monitoring server which is outside of the network. So no one has access from the outside. If the Agents or probes don't responds, that triggers an alert.
So, monitor via:
- outside server - out of the network - (can ping the outside ip)
- probe - inside of the network ( can monitor any device via snmp, wmi, scripts )
- agent - inside of the network ( can monitor the device it is installed on )
We bought this monitoring solution and are pretty happy with it. The agents on the windows side are just as good as on linux but the linux agents are restricted to certain distros. The reporting server is nice, gives us pretty reports to take to the customer to show them why they need the upgrades we are recommending. The SLA's can be proven since everything is tracked for years. I like it:)
Use the contact form if someone has a question about it. The cool part is that we can either use it as a tool for our clients, or "rent" the tool to IT departments. Makes sense for the monitoring server to be outside somebody's office.
Slashdot Mirror
I should put a diagram on that page. The agents and probes report BACK via https to the monitoring server which is outside of the network. So no one has access from the outside. If the Agents or probes don't responds, that triggers an alert.
So, monitor via:
- outside server - out of the network - (can ping the outside ip)
- probe - inside of the network ( can monitor any device via snmp, wmi, scripts )
- agent - inside of the network ( can monitor the device it is installed on )
We bought this monitoring solution and are pretty happy with it. The agents on the windows side are just as good as on linux but the linux agents are restricted to certain distros. The reporting server is nice, gives us pretty reports to take to the customer to show them why they need the upgrades we are recommending. The SLA's can be proven since everything is tracked for years. I like it :)
You can take a look at a few screenshots here: http://www.friendlysol.com/managed_services.php
Use the contact form if someone has a question about it. The cool part is that we can either use it as a tool for our clients, or "rent" the tool to IT departments. Makes sense for the monitoring server to be outside somebody's office.