I work on The Tire Rack website and can fill you in on our policy. We do reject a few reviews and there are two primary reasons.
1. Profanity. We don't edit it, we delete the entire review.
2. Being irrational. Demands for a recall because of a flat, complaints blamed on the tires caused by negligence, like driving on flat tires, alignment issues, etc. Unrealistic expectations fall into this category, complaining you only got 25K on the rear tires of your 911 Turbo for instance, when that's probably a record for treadwear on the car.
I'm guessing you may have falled one of those checks, but in general any negative comments that are rational and well thought out go up.
If you check a few tires and see the number of negative reviews, you'll probably agree we don't hold back on them. We really don't have a reason to, we want you to make the best informed decision and buy from us. Which product you purchase really isn't the issue.
The initial discussions with the tire companies when we put this up was interesting. When they complained about the negative reviews on a specific tire, the general manager pointed out their tire wasn't very good compared to comparable tires from other companies and offered to do a tire test on our track for them that day to back it up!
If you doubt our honesty at all, here's a few you should look at.
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I work on The Tire Rack website and can fill you in on our policy. We do reject a few reviews and there are two primary reasons.
1. Profanity. We don't edit it, we delete the entire review.
2. Being irrational. Demands for a recall because of a flat, complaints blamed on the tires caused by negligence, like driving on flat tires, alignment issues, etc. Unrealistic expectations fall into this category, complaining you only got 25K on the rear tires of your 911 Turbo for instance, when that's probably a record for treadwear on the car.
I'm guessing you may have falled one of those checks, but in general any negative comments that are rational and well thought out go up.
If you check a few tires and see the number of negative reviews, you'll probably agree we don't hold back on them. We really don't have a reason to, we want you to make the best informed decision and buy from us. Which product you purchase really isn't the issue.
The initial discussions with the tire companies when we put this up was interesting. When they complained about the negative reviews on a specific tire, the general manager pointed out their tire wasn't very good compared to comparable tires from other companies and offered to do a tire test on our track for them that day to back it up!
If you doubt our honesty at all, here's a few you should look at.
http://www.tirerack.com/survey/SurveyComments.jsp? additionalComments=y&commentStatus=P&tireMake=Brid gestone&tireModel=Potenza+RE92
http://www.tirerack.com/survey/SurveyComments.jsp? additionalComments=y&commentStatus=P&tireMake=Good year&tireModel=Eagle+GA
http://www.tirerack.com/survey/SurveyComments.jsp? additionalComments=y&commentStatus=P&tireMake=Cont inental&tireModel=ContiTouringContact+CH95