While the execution may be questionable, I agree with the intent here. When I was a telemarketer in high school and much more of a jack ass, I would love to get older folks on the phone because they were easier to sell. Being paid on commission, hard selling these easier customers is simply human nature.
I assume that most retail environments have some sort of commission system, especially when cross-selling, and that normally sales associates attempt to hard sell most older customers in the store, because they can. Recognizing the problem, we have this policy... again, not the best, but well intended.
I love how we IMMEDIATELY scream discrimination... when this is actually in place to protect them. This stores policy is ahead of its time, but you can guarantee that now no other stores will attempt something similar. Back to selling my Grandma a smartphone with unlimited minute plan so she can keep it in her car for EMERGENCIES.
Ok. Or more seriously... how about not providing commission on sales to 70+ customers.
While the execution may be questionable, I agree with the intent here. When I was a telemarketer in high school and much more of a jack ass, I would love to get older folks on the phone because they were easier to sell. Being paid on commission, hard selling these easier customers is simply human nature.
I assume that most retail environments have some sort of commission system, especially when cross-selling, and that normally sales associates attempt to hard sell most older customers in the store, because they can. Recognizing the problem, we have this policy... again, not the best, but well intended.
I love how we IMMEDIATELY scream discrimination... when this is actually in place to protect them. This stores policy is ahead of its time, but you can guarantee that now no other stores will attempt something similar. Back to selling my Grandma a smartphone with unlimited minute plan so she can keep it in her car for EMERGENCIES.
poser mobile sez you better check fo prior art, foo