I am customer service.. so, no need to hold. Marketing Drone? Actually, no, I am the Marketing Coordinator who works directly with Tommy and Jack out of our California Office.
See, here is the problem, you forget that we are not the end all be all. We are the creators. NOT Ticketmaster. Ticketmaster is a completely seperate company. How are we responsible for what another companies policies?!
So, when Britney Spears cancelled her Omni tour, and all those people lost their service Charge... Britney should have reached into her pockets and given the ticket holders their $4.50 back?
Uh.. that's just not how things work!
"They didn't hire a real tour organiser or tour manager and suffered the consequences, as did the paying fans."
Actually,
Tour Manager - Has managed Cher, The Eagles, Janet Jackson, Oasis
Lighting Designer - Slayer, Megadeth, Anthrax and Pantera, KISS, Pink Floyd, MeatLoaf, 38 special, Poison, Deep Purple. Black Sabbath,Alice in Chains, Trisha Yearwood,Tracy Lawrence and Lonestar, Ozzy Osbourne, Lenny Kravitz, Limp Bizkit and theTrans Siberian Orchestra
Set Designer - The conception and creation the Fremont Street Experience in Las Vegas, designand production of the entertainment fountains at Caesars Forum, production for the Winter Olympic Ceremonies in Salt Lake City, production for the Opening and Closing Ceremonies for the Centennial Celebration of the Wright Brothers first flight for the City of Dayton, Ohio, design of The Cher Farewell Tour, and a television special for Yanni.
Video Company - Paul McCartney, Britney Spears, Christina Aguilera....
Touring Agent - Founder of Lollapalooza
And you are gauging this... from a TV show you watch? A TV show that is based on the entertainment factor of two individuals OPINIONS of games? That makes him wrong? So, in otherwords, I like Kingdom Hearts and HATE Katamari. I am wrong in my opinion if you hate Kingdom Hearts and LOVE Katamari?
Just confused on how someone can be a "tool" for expressing their honest opinion on their experience with a game.
First of all, we didn't cancel the show. It was cancelled on us. Secondly, Ticket Master is the biggest, and one of the only, ticket distributors in the world. We don't have a choice on who our ticket distributor is. The local venues are the ones who choose where the tickets are purchased through. That has nothing to do with us at all.
While you may not have enjoyed the gameplay in Advent Rising, you can seriously NOT deny Tommy the fact that the soundtrack is AMAZING! Even the reviewers, who didn't necessarily like the game, gave Tommy just due for the music.
Well, while you quoted much of the initial announcement that was posted on our main page, you failed to quote the portion that we included SPECIFICALLY about ticket charges:
"TICKET REFUND INFORMATION
Our ticket providers (Ticketmaster & Tickets.com) have given us the following information.
Tickets can be returned to the point of purchase for a refund which includes the full value of the ticket, plus fees with the exception of the one-time handling charge. The handling/convenience fee averages about $4.50 per ticket ORDER, not per ticket. So if someone bought 10 tickets, that one-time charge of $4.50 is levied once, not 10 times. That money is used (in part) by the ticket provider to pay for postage, envelopes, etc. and that is why it is not refundable.
VGL does NOT keep any handling fees or convenience charges for any tickets bought for any show."
As you can see, this is a charge that TICKETMASTER implements. This charge would be for any tickets that are sold. Therefore, if you go to an Aerosmith show, and they cancel, TicketMaster keeps the $4.50. Not Aerosmith.
If you have any questions about this event, why it was cancelled, when the next show is scheduled (Yes, there are more shows!!)... Please feel free to visit www.videogameslive.com and join us on our forum.
The creators of this show are very passionate about this event, and we all want your support and feedback.
Slashdot Mirror
I am customer service.. so, no need to hold. Marketing Drone? Actually, no, I am the Marketing Coordinator who works directly with Tommy and Jack out of our California Office. See, here is the problem, you forget that we are not the end all be all. We are the creators. NOT Ticketmaster. Ticketmaster is a completely seperate company. How are we responsible for what another companies policies?! So, when Britney Spears cancelled her Omni tour, and all those people lost their service Charge... Britney should have reached into her pockets and given the ticket holders their $4.50 back? Uh.. that's just not how things work!
"They didn't hire a real tour organiser or tour manager and suffered the consequences, as did the paying fans." Actually, Tour Manager - Has managed Cher, The Eagles, Janet Jackson, Oasis Lighting Designer - Slayer, Megadeth, Anthrax and Pantera, KISS, Pink Floyd, MeatLoaf, 38 special, Poison, Deep Purple. Black Sabbath,Alice in Chains, Trisha Yearwood,Tracy Lawrence and Lonestar, Ozzy Osbourne, Lenny Kravitz, Limp Bizkit and theTrans Siberian Orchestra Set Designer - The conception and creation the Fremont Street Experience in Las Vegas, designand production of the entertainment fountains at Caesars Forum, production for the Winter Olympic Ceremonies in Salt Lake City, production for the Opening and Closing Ceremonies for the Centennial Celebration of the Wright Brothers first flight for the City of Dayton, Ohio, design of The Cher Farewell Tour, and a television special for Yanni. Video Company - Paul McCartney, Britney Spears, Christina Aguilera.... Touring Agent - Founder of Lollapalooza
You can believe whatever you want. But the truth of the matter is, your theories are incorrect.
And you are gauging this... from a TV show you watch? A TV show that is based on the entertainment factor of two individuals OPINIONS of games? That makes him wrong? So, in otherwords, I like Kingdom Hearts and HATE Katamari. I am wrong in my opinion if you hate Kingdom Hearts and LOVE Katamari? Just confused on how someone can be a "tool" for expressing their honest opinion on their experience with a game.
First of all, we didn't cancel the show. It was cancelled on us. Secondly, Ticket Master is the biggest, and one of the only, ticket distributors in the world. We don't have a choice on who our ticket distributor is. The local venues are the ones who choose where the tickets are purchased through. That has nothing to do with us at all.
While you may not have enjoyed the gameplay in Advent Rising, you can seriously NOT deny Tommy the fact that the soundtrack is AMAZING! Even the reviewers, who didn't necessarily like the game, gave Tommy just due for the music.
Well, while you quoted much of the initial announcement that was posted on our main page, you failed to quote the portion that we included SPECIFICALLY about ticket charges:
"TICKET REFUND INFORMATION
Our ticket providers (Ticketmaster & Tickets.com) have given us the following information.
Tickets can be returned to the point of purchase for a refund which includes the full value of the ticket, plus fees with the exception of the one-time handling charge. The handling/convenience fee averages about $4.50 per ticket ORDER, not per ticket. So if someone bought 10 tickets, that one-time charge of $4.50 is levied once, not 10 times. That money is used (in part) by the ticket provider to pay for postage, envelopes, etc. and that is why it is not refundable.
VGL does NOT keep any handling fees or convenience charges for any tickets bought for any show."
As you can see, this is a charge that TICKETMASTER implements. This charge would be for any tickets that are sold. Therefore, if you go to an Aerosmith show, and they cancel, TicketMaster keeps the $4.50. Not Aerosmith.
If you have any questions about this event, why it was cancelled, when the next show is scheduled (Yes, there are more shows!!)... Please feel free to visit www.videogameslive.com and join us on our forum.
The creators of this show are very passionate about this event, and we all want your support and feedback.
Becky Young - Marketing Coordinator