I used to recommend HP to all my customers and even family and friends, but that changed about a years ago, when my expensive HP 2000c colour printer, refuse to print.
After investigating I found out that the HP cartridges have a chip that records the installation date and regardless of the ink levels will stop printing after x months.
This really anyone me, I felt that HP were stealing my hard earned cash, by stopping me using the full level of ink in my (property) cartridges.
Being in the UK I resorted to throwing the printer in the rubbish rather that pay £100+ for 4 colour cartridges.
Later on I found out that in the USA there was a class action law suit against HP by consumers that felt the same way I did.
I didn't manage to follow this up but only hope that the consumer wins. As far as I am concern, this was my last deal with HP stuff, since the HP must have lost hundreds of thousand of pounds as i have stop purchasing HP kit for my employer and any private business that I do.
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I used to recommend HP to all my customers and even family and friends, but that changed about a years ago, when my expensive HP 2000c colour printer, refuse to print.
After investigating I found out that the HP cartridges have a chip that records the installation date and regardless of the ink levels will stop printing after x months.
This really anyone me, I felt that HP were stealing my hard earned cash, by stopping me using the full level of ink in my (property) cartridges. Being in the UK I resorted to throwing the printer in the rubbish rather that pay £100+ for 4 colour cartridges.
Later on I found out that in the USA there was a class action law suit against HP by consumers that felt the same way I did.
I didn't manage to follow this up but only hope that the consumer wins. As far as I am concern, this was my last deal with HP stuff, since the HP must have lost hundreds of thousand of pounds as i have stop purchasing HP kit for my employer and any private business that I do.