User: GSDoc

running a video game store

On: Advice on Running a Successful Videogame Store?

every thing you wrote is so true my father and I went into this industry two years ago, I have to believe that the now jaded video game enthusiast(via B&K aka game/ebstop) will make full circle back to legacy stores as there main source for games. Poor service and low return on thier purchases will eventualy send them back in droves, example... last month several customers came in with trade-ins vowing not to return to EBstop.. a father came into me with 17 xbox games he purchased(all recent titles,which he paid 50bucks for) from EBstop and they offered less than $20.00 for all of them....this scenario plays out for a couple of weeks then they'll offer a great trade in deal like they are currently. the customer see's this as generous, then they turn the trade deal and sell it at 70 to 80% mark-up this happens all the time people will eventualy realize that there being taken to the cleaners and they can come to us and get the value, service, and expertise... that they deserve.... opps better get of this soap box and give someone else a chance :) thanks for reading this D