Ok, wonder why sites like UserFriendly and such make fun of idio... er customers calling in? Read the above! Your cow-orker calls tech support to yell at them. In long entire chain of command how much power do you think the lowly techie he is yelling at has? Tech support gets dumped on because they are a convient target. If you want something changed go higher up the food chain and give the techies a break.
Slashdot Mirror
Ok, wonder why sites like UserFriendly and such make fun of idio... er customers calling in? Read the above! Your cow-orker calls tech support to yell at them. In long entire chain of command how much power do you think the lowly techie he is yelling at has? Tech support gets dumped on because they are a convient target. If you want something changed go higher up the food chain and give the techies a break.