We have all heard of a phrase "security through obscurity". Even more - there is probably a whole lot of people dealing with the clash between security and the ease of use of computer technology...
What about Microsoft? Has the company ever conducted a survey or a research on the topic? Or created a sample test application monitoring user's reactions, frustrations and responses to notoriously complicated security bariers of the modern day (i.e. please enter your digital certificate password, again,... and again,... and for the umpteenth time). Wouldn't it help if the results of such survery would be publicly accessible for all application designers who usually tend to overestimate users' ability to comprehend benefits, risks and complications of a "totally secure" working environment? It would certainly be nice to see opinion of common users on the topic once for a change.
Slashdot Mirror
We have all heard of a phrase "security through obscurity". Even more - there is probably a whole lot of people dealing with the clash between security and the ease of use of computer technology... What about Microsoft? Has the company ever conducted a survey or a research on the topic? Or created a sample test application monitoring user's reactions, frustrations and responses to notoriously complicated security bariers of the modern day (i.e. please enter your digital certificate password, again, ... and again, ... and for the umpteenth time). Wouldn't it help if the results of such survery would be publicly accessible for all application designers who usually tend to overestimate users' ability to comprehend benefits, risks and complications of a "totally secure" working environment? It would certainly be nice to see opinion of common users on the topic once for a change.