We received an email from Michael last night and will be responding to him directly. Still, we would like to address a few points here.
The LUG program is intended to support the efforts of non-profit groups who are evangelizing Linux. Our program allows LUGs to purchase Loki products at a discount for promotional purposes (e.g. give aways and contest prizes) and to generate financial support for their efforts via resale to their members.
There are strict qualification guidelines--you actually have to be a LUG, LUGs cannot sell or distribute products to anyone except their own members, and sales and give aways of products must be done at LUG meetings and events.
Tuxgames.com is an online webstore which sells Linux products to end users. They buy the product at a discount and sell at a profit. The more they buy, the bigger the discount. There are a number of such sites in countries all over the world. A list of stores (both online and brick and mortar) that resell Loki's products can be found at http://www.lokigames.com/orders/resellers.php3. We value our resellers and have worked hard to build relationships with them. We use Tuxgames, for example, to offer product discounts to our beta testers and, when we had problems with our own webstore recently, we emailed customers and
suggested they use the Tuxgames site instead to avoid delays.
Loki is proud of its record supporting the community of users and developers involved with open source software. We believe that our game products play an important role increasing the appeal of Linux to new users, and are excited about reaching new users by sponsoring LUGs with this new program.
In response to the various posts here on particular orders....
* If you purchased the shrink-wrapped copy of Quake 3 Arena for Linux, you can find your CD key on a sticker on the back of the manual.
* If you are having trouble with your CD key, please contact our support team for a list of things to check.
* You can find Loki contact information in the html manual and in the print manual. We first respond to support inquiries entered in our online bug tracking system (fenris.lokigames.com) and emailed to our support group at support@lokigames.com.
* We do not supply registration cards with the products. Rather, you can register online. Go to www.lokigames.com/products and follow the links for your particular product.
* If you placed a domestic Fast-Track order for Q3A, you should have received the rest of your packaging by now. If you haven't, please contact our sales/shipping team at sales@lokigames.com.
* If you placed an international Fast-Track order, you should expect to receive the rest of your packaging any day now. We negotiated a contract with FedEx so we can deliver goods to you faster and more efficiently (e.g. with tracking).
Please email me directly at sigyn@lokigames.com if you have any other questions or concerns.
Sincerely, Kayt Sorhaindo Loki Entertainment Software
>Second, the API (openAL) is not a Creative API, >it's Loki's API, which was going to be LGPLed from >day 1, and Scott Draeker approached Creative for >technical assistance.
>Scott, being the Open Source evangelist that he is >(no, that wasn't sarcastic) must've done some >convincing of Creative executives:)
To give credit where it's due, Creative was *really* excited about the project. Not a whole lot of convincing necessary:-)
We at Loki Entertainment Software apologize for the submission of this story. We value and respect all our customers, be they Microsoft employees and/or longtime Linux aficionados.
We appreciate the posters who alerted us to the inappropriateness of the story, and welcome any additional comments directly to sigyn@lokigames.com.
Slashdot Mirror
The LUG program is intended to support the efforts of non-profit groups who are evangelizing Linux. Our program allows LUGs to purchase Loki products at a discount for promotional purposes (e.g. give aways and contest prizes) and to generate financial support for their efforts via resale to their members.
There are strict qualification guidelines--you actually have to be a LUG, LUGs cannot sell or distribute products to anyone except their own members, and sales and give aways of products must be done at LUG meetings and events.
Tuxgames.com is an online webstore which sells Linux products to end users. They buy the product at a discount and sell at a profit. The more they buy, the bigger the discount. There are a number of such sites in countries all over the world. A list of stores (both online and brick and mortar) that resell Loki's products can be found at http://www.lokigames.com/orders/resellers.php3. We value our resellers and have worked hard to build relationships with them. We use Tuxgames, for example, to offer product discounts to our beta testers and, when we had problems with our own webstore recently, we emailed customers and suggested they use the Tuxgames site instead to avoid delays.
Loki is proud of its record supporting the community of users and developers involved with open source software. We believe that our game products play an important role increasing the appeal of Linux to new users, and are excited about reaching new users by sponsoring LUGs with this new program.
Kayt Sorhaindo
Queen Bee
Loki Software, Inc.
In response to the various posts here on particular orders....
* If you purchased the shrink-wrapped copy of Quake 3 Arena for Linux, you can find your CD key on a sticker on the back of the manual.
* If you are having trouble with your CD key, please contact our support team for a list of things to check.
* You can find Loki contact information in the html manual and in the print manual. We first respond to support inquiries entered in our online bug tracking system (fenris.lokigames.com) and emailed to our support group at support@lokigames.com.
* We do not supply registration cards with the products. Rather, you can register online. Go to www.lokigames.com/products and follow the links for your particular product.
* If you placed a domestic Fast-Track order for Q3A, you should have received the rest of your packaging by now. If you haven't, please contact our sales/shipping team at sales@lokigames.com.
* If you placed an international Fast-Track order, you should expect to receive the rest of your packaging any day now. We negotiated a contract with FedEx so we can deliver goods to you faster and more efficiently (e.g. with tracking).
Please email me directly at sigyn@lokigames.com if you have any other questions or concerns.
Sincerely,
Kayt Sorhaindo
Loki Entertainment Software
>Second, the API (openAL) is not a Creative API,
:)
:-)
>it's Loki's API, which was going to be LGPLed from
>day 1, and Scott Draeker approached Creative for
>technical assistance.
>Scott, being the Open Source evangelist that he is
>(no, that wasn't sarcastic) must've done some
>convincing of Creative executives
To give credit where it's due, Creative was *really* excited about the project. Not a whole lot of convincing necessary
Scott Draeker
We at Loki Entertainment Software apologize for the submission of this story. We value and respect all our customers, be they Microsoft employees and/or longtime Linux aficionados.
We appreciate the posters who alerted us to the inappropriateness of the story, and welcome any additional comments directly to sigyn@lokigames.com.
Sincerely,
Kayt Sorhaindo
Loki Entertainment Software