the HR IT department within the company I work for is down right surley/arrognt towards it's clients. I work in a well known financial company. It takes months & months of haggling with them to get even simple business requirements accomplished via the "project managers". The mountains of paperwork needed defies common sense and any "best practice" standards. The majority of the IT staff has resorted to making up stuff to put in the "required" documentation that it is demanding. Oh Yeah... that's effective...? Management is supportive to the constant frustration in working with the IT department, but nothing seems to change or work. Hence we have learned new ways to avoid any contact with our HR IT department unless absolutly neccessary, but this is not a long term solution, but what other options are left??
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the HR IT department within the company I work for is down right surley/arrognt towards it's clients. I work in a well known financial company. It takes months & months of haggling with them to get even simple business requirements accomplished via the "project managers". The mountains of paperwork needed defies common sense and any "best practice" standards. The majority of the IT staff has resorted to making up stuff to put in the "required" documentation that it is demanding. Oh Yeah... that's effective...? Management is supportive to the constant frustration in working with the IT department, but nothing seems to change or work. Hence we have learned new ways to avoid any contact with our HR IT department unless absolutly neccessary, but this is not a long term solution, but what other options are left??