I do not think this is an issue. Dell makes a ridiculous amount of margin off of its service. Component manufacturers have 3 years on their parts and the representatives that do the troubleshooting are all in India. Dell is an imatator. They will wait until a competator will pave the road for new technology then do the same thing cheaper. So, marketing a product that isn't proven on the grand-scale already will never happen as long as Dell has the business plan that they do.
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I do not think this is an issue. Dell makes a ridiculous amount of margin off of its service. Component manufacturers have 3 years on their parts and the representatives that do the troubleshooting are all in India. Dell is an imatator. They will wait until a competator will pave the road for new technology then do the same thing cheaper. So, marketing a product that isn't proven on the grand-scale already will never happen as long as Dell has the business plan that they do.