Bay paying for the QoS your getting better packet routing then your AVG dump picture packet or mp3 download packet, within the shaw network, and honestly anything your ISP doesn't directly control or give you, it is none of thier responsibility to make sure it works properly.
Your IM doesn't work... thats great we dont run it call microsoft.
you have a virus... thats great not our problem
you cant log into hotmail.... dam maybe you should call Microsoft...
Shaw is a great ISP even though none of these things are Shaws problem in any way at all... most of the time the guy on the phone will still help you fix it or even send a tech out to try and help you... AT NO CHARGE TO YOU.
where as you get telus, sasktel and all those other ISP's that charge you $80 an hour for on site tech support, or thier phone people will say... not our problem go away.
Your right with Shaw if your going to use a voip service you need at least Shaw High Speed, Light Speed wont be fast enough. and the best thing to do is make sure you hvae a docsis modem, they are better then the old cybersurfs
i think what they ment by their release was that our service is like a primary Telco service where you don't need to have someone else provide internet to you so you can have a phone... we are in competition with them but we are in a different league... we are up there with the Telco's not the voip's
Thats what i think they ment... but i dont know cause i dont deal with the VP's i am a lower lvl employee:(
Shaw Picture is free with shaw service
Shaw web hosting also free with shaw service.
and your picture loading a little slow on the net hardly compairs to your phone conversation cutting in and out.
These voip providers are using a protocal we dont even have to allow or support... we are giving customers an option to improve someone elses service that is on our network, you can iether pay for it... or not get it you decide.
Shaw does not filter anything coming in on its service... all viop is allowed all downloads allowed... all everything allowed.... but then again we dont have to support QoS on your network, but to better serve our custers using cometative voip service we off it, and shaw is in the business of making money not giving shit away for free... and it isn't free for shaw to offer this extra service so you get charged for it. its like saying i have a cell phone but i should get text messaging for free.
OK first off ill point out i am a SHAW employee.. and know how this works
I dont know about vonage prices but our phone works great
$55 a month in calgary and area a month
$40 in winnipeg
this gets you unlimited long distance in all of NA, 1000 internationl anytime LD, call display,farwarding, voice mail, 3way calling. if you ask me thats pretty good.
Now as for the $10 fee... as pointed out that is only added to your account if you request it, otherwise we just let your packets do what ever the hell they want we dont give priority to any voice packets unless u wanna pay for it.
In my opinion though having extreme internet (7mb down 1mb up) is good enough and you shouldn't bother with the extra $10 for voip...
Lite speed (128kb down 64kb up)
High speed (5mb down, 500kb up)
extreme speed (7mb down 1mb up)
and unless you do crazy amounts of downloading a SOHO (business)account is worthless.
also as a side note, we dont filter any ANY ports on our network so dont try saying we do.
Shaw also has 2 maybe 3 different types of modems, cybersurf, docsis, and in BC i think tareon.
anyway if you have a voip service other then ours and dont have a docsis modem you are going to hvae problems.
but honestly we have the right to just let u use the internet for any voip service and if it sucks its not our problem, your useing our network for our competition and we have every right to offer a better service fro them for a fee on our part.
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Bay paying for the QoS your getting better packet routing then your AVG dump picture packet or mp3 download packet, within the shaw network, and honestly anything your ISP doesn't directly control or give you, it is none of thier responsibility to make sure it works properly. Your IM doesn't work... thats great we dont run it call microsoft. you have a virus... thats great not our problem you cant log into hotmail.... dam maybe you should call Microsoft... Shaw is a great ISP even though none of these things are Shaws problem in any way at all... most of the time the guy on the phone will still help you fix it or even send a tech out to try and help you... AT NO CHARGE TO YOU. where as you get telus, sasktel and all those other ISP's that charge you $80 an hour for on site tech support, or thier phone people will say... not our problem go away.
Your right with Shaw if your going to use a voip service you need at least Shaw High Speed, Light Speed wont be fast enough. and the best thing to do is make sure you hvae a docsis modem, they are better then the old cybersurfs
its not Shaws fauilt your Voip service sucks
i think what they ment by their release was that our service is like a primary Telco service where you don't need to have someone else provide internet to you so you can have a phone... we are in competition with them but we are in a different league... we are up there with the Telco's not the voip's Thats what i think they ment... but i dont know cause i dont deal with the VP's i am a lower lvl employee :(
Shaw Picture is free with shaw service Shaw web hosting also free with shaw service. and your picture loading a little slow on the net hardly compairs to your phone conversation cutting in and out. These voip providers are using a protocal we dont even have to allow or support... we are giving customers an option to improve someone elses service that is on our network, you can iether pay for it... or not get it you decide. Shaw does not filter anything coming in on its service... all viop is allowed all downloads allowed... all everything allowed.... but then again we dont have to support QoS on your network, but to better serve our custers using cometative voip service we off it, and shaw is in the business of making money not giving shit away for free... and it isn't free for shaw to offer this extra service so you get charged for it. its like saying i have a cell phone but i should get text messaging for free.
OK first off ill point out i am a SHAW employee.. and know how this works I dont know about vonage prices but our phone works great $55 a month in calgary and area a month $40 in winnipeg this gets you unlimited long distance in all of NA, 1000 internationl anytime LD, call display,farwarding, voice mail, 3way calling. if you ask me thats pretty good. Now as for the $10 fee... as pointed out that is only added to your account if you request it, otherwise we just let your packets do what ever the hell they want we dont give priority to any voice packets unless u wanna pay for it. In my opinion though having extreme internet (7mb down 1mb up) is good enough and you shouldn't bother with the extra $10 for voip... Lite speed (128kb down 64kb up) High speed (5mb down, 500kb up) extreme speed (7mb down 1mb up) and unless you do crazy amounts of downloading a SOHO (business)account is worthless. also as a side note, we dont filter any ANY ports on our network so dont try saying we do. Shaw also has 2 maybe 3 different types of modems, cybersurf, docsis, and in BC i think tareon. anyway if you have a voip service other then ours and dont have a docsis modem you are going to hvae problems. but honestly we have the right to just let u use the internet for any voip service and if it sucks its not our problem, your useing our network for our competition and we have every right to offer a better service fro them for a fee on our part.