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User: spiderrice

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  1. Re:My IT Department on What Would You Demand From Your IT Department? · · Score: 1

    Yeah, we never come anywhere neer that, that a KPI our (non IT literate) manager put in place.

  2. My IT Department on What Would You Demand From Your IT Department? · · Score: 1

    100% Uptime for Backup Systems.
    97%+ Server uptime during working hours.
    Sufficent Storage, and procedures in place to keep it stuctured in an acceptable manner.
    90%+ of helpdesk calls resolved that day
    Upgrades to core network and organisational wide systems when required.