I called their support line to check on a very simple matter, but the person I spoke to, (granted, this could be a unique occurrence, but I doubt it), politely told me that Microsoft does not give phone support for Betas.
I, in turn, politely pointed out that their IE7 Beta 2 Support site, *specifically* states that consumers, (English speaking ones, in the U.S.), should call in for support if they had any problems or questions.
I don't think this particular Microsoft representative believed me.
I ended the conversation by suggesting that they ought to check on the site itself and correct it, if they didn't want unsuspecting consumers calling them about non-existant support.
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I called their support line to check on a very simple matter, but the person I spoke to, (granted, this could be a unique occurrence, but I doubt it), politely told me that Microsoft does not give phone support for Betas.
I, in turn, politely pointed out that their IE7 Beta 2 Support site, *specifically* states that consumers, (English speaking ones, in the U.S.), should call in for support if they had any problems or questions.
I don't think this particular Microsoft representative believed me.
I ended the conversation by suggesting that they ought to check on the site itself and correct it, if they didn't want unsuspecting consumers calling them about non-existant support.