After 5 calls to PS3 support, I received a scratced refurbished PS3 when I was promised a brand new unit (this did not fix the problem the PS3 had with my Sony Hi-def TV). I was forced by them to buy new cables I already owned (that I can't return). I was told to back up my hours of game data to a faulty backup program. This program only allows you to restore that data to the same exact PS3 it came from.
I was told that the PS3 is not guaranteed compatible with all TVs (even SONY brand) and that I should not have purchased the PS3. I was told that I should have known that the PS3 is not compatible with all TVs since it is printed in PS3 manual - that is found inside of the PS3 box.
They said they were Playstation and not SONY, I was told that my problem was not their problem and that I should call SONY to fix my problem.
SO I ASK: Why am I stuck with $600 papreweight for my SONY Hi-Def TV
Since my PS3 is not made by SONY (as PS3 support claims), I contacted SONY about my SONY TV. They told me my TV is %100 compatible with the PS3. I even wrote a long letter to SONY about the issue and the unprofessional PS3 staff. I only recieved a form letter response.
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After 5 calls to PS3 support, I received a scratced refurbished PS3 when I was promised a brand new unit (this did not fix the problem the PS3 had with my Sony Hi-def TV). I was forced by them to buy new cables I already owned (that I can't return). I was told to back up my hours of game data to a faulty backup program. This program only allows you to restore that data to the same exact PS3 it came from.
I was told that the PS3 is not guaranteed compatible with all TVs (even SONY brand) and that I should not have purchased the PS3. I was told that I should have known that the PS3 is not compatible with all TVs since it is printed in PS3 manual - that is found inside of the PS3 box.
They said they were Playstation and not SONY, I was told that my problem was not their problem and that I should call SONY to fix my problem.
SO I ASK: Why am I stuck with $600 papreweight for my SONY Hi-Def TV
Since my PS3 is not made by SONY (as PS3 support claims), I contacted SONY about my SONY TV. They told me my TV is %100 compatible with the PS3. I even wrote a long letter to SONY about the issue and the unprofessional PS3 staff. I only recieved a form letter response.