The whole way they went about this thing sucks. They need to spend more time and effort to develop a system of analyzing accounts before banning because alot of good people got caught up in this fray including one of our admins, a long time player. We posted his story on our front page yesterday: http://www.abfnet.com/
Here's the whole story, just on case:
Warning to all who play World of Warcraft
By ctcost
Late last week, one of our Administrators, *cough cough* Wolfman. Had his World of Warcraft account summarily banned. The sequence of events went like this:
1) Wolf received a letter out of the blue stating his account was suspended because a character he had never created, or heard of received "something" from a compromised account.
2) 2 days later, without any questioning or correspondence from Blizzard on the account, he received an email stating his account was permenantly closed. Not for the original reason mind you, but because he supposedly had let someone else accesss his account this time.
3) Wolf replied to this letter with the following:
Quote:
Hello,
My account name is w0lfman I have recently received an email saying my
account was "banned/closed". Please provide me all the information
available regarding this matter.
3) He called Blizzard Support. After a half hour of wrangling the guy said he could do nothing, his Supervisor could do nothing because it was the wrong department. Wolf had to contact the account admins that had closed his account via EMAIL ONLY. His second option was to send a letter to a PO BOX in Irvine, CA. No matter how hard Wolf tried he could not get a phone number for these people, he could not get a physical brick and mortar address. Also, there is no listing on the State of California's website for a Blizzard Entertainment in terms of INC. LLP, LLC or any other limited partnership.
4) Wolf receives an email return from his original query:
Quote:
Hello William,
>
> Account Name: W0LFMAN
> Offense: Unauthorized Account Access Policy
> Details: Unauthorized access to another World of Warcraft account
>
> The actions detailed above have been deemed inappropriate for World of
> Warcraft by the Support staff of Blizzard Entertainment. Please review the
> World of Warcraft Unauthorized Account Access Policy at
> http://www.blizzard.com/support/wowgm/?id=agm01889 p. Access to another World
> of Warcraft account which is not registered in your name constitutes
> unauthorized access to another World of Warcraft account, whether or not you
> had permission from the registered user. As such, this World of Warcraft
> account has now been closed by the Account Administration staff based on
> review of the above account infraction incurred. This action has been taken
> in accordance with the Terms of Use
> (http://www.worldofwarcraft.com/legal/termsofuse.h tml) and our game policies
> (http://www.blizzard.com/support/wowgm/?id=agm0171 2p).
>
> Last, according to the World of Warcraft Terms of Use, to which all players
> agree when installing World of Warcraft, Section 3, Paragraph C [Rules Related
> to Game Play] states that you may not do anything that Blizzard Entertainment
> considers contrary to the "essence" of World of Warcraft. This entails access
> to another World of Warcraft account, including, but not limited to, the
> deletion of items/characters and redistribution of in-game currency or
> possessions. The bottom line is that we want World of Warcraft to be a fun
> and safe environment for all players.
>
> We thank you in advance for your time and for respecting our position.
>
>
> Regards,
>
> Alchavian
> Account Administration
> Blizzard Entertainment
> http://www.worldofwarcraft.com/
Talk about general....there is nothing in this email that remotely tells what
Slashdot Mirror
The whole way they went about this thing sucks. They need to spend more time and effort to develop a system of analyzing accounts before banning because alot of good people got caught up in this fray including one of our admins, a long time player. We posted his story on our front page yesterday: http://www.abfnet.com/ Here's the whole story, just on case: Warning to all who play World of Warcraft By ctcost Late last week, one of our Administrators, *cough cough* Wolfman. Had his World of Warcraft account summarily banned. The sequence of events went like this: 1) Wolf received a letter out of the blue stating his account was suspended because a character he had never created, or heard of received "something" from a compromised account. 2) 2 days later, without any questioning or correspondence from Blizzard on the account, he received an email stating his account was permenantly closed. Not for the original reason mind you, but because he supposedly had let someone else accesss his account this time. 3) Wolf replied to this letter with the following: Quote: Hello, My account name is w0lfman I have recently received an email saying my account was "banned/closed". Please provide me all the information available regarding this matter. 3) He called Blizzard Support. After a half hour of wrangling the guy said he could do nothing, his Supervisor could do nothing because it was the wrong department. Wolf had to contact the account admins that had closed his account via EMAIL ONLY. His second option was to send a letter to a PO BOX in Irvine, CA. No matter how hard Wolf tried he could not get a phone number for these people, he could not get a physical brick and mortar address. Also, there is no listing on the State of California's website for a Blizzard Entertainment in terms of INC. LLP, LLC or any other limited partnership. 4) Wolf receives an email return from his original query: Quote: Hello William, > > Account Name: W0LFMAN > Offense: Unauthorized Account Access Policy > Details: Unauthorized access to another World of Warcraft account > > The actions detailed above have been deemed inappropriate for World of > Warcraft by the Support staff of Blizzard Entertainment. Please review the > World of Warcraft Unauthorized Account Access Policy at > http://www.blizzard.com/support/wowgm/?id=agm01889 p. Access to another World > of Warcraft account which is not registered in your name constitutes > unauthorized access to another World of Warcraft account, whether or not you > had permission from the registered user. As such, this World of Warcraft > account has now been closed by the Account Administration staff based on > review of the above account infraction incurred. This action has been taken > in accordance with the Terms of Use > (http://www.worldofwarcraft.com/legal/termsofuse.h tml) and our game policies > (http://www.blizzard.com/support/wowgm/?id=agm0171 2p). > > Last, according to the World of Warcraft Terms of Use, to which all players > agree when installing World of Warcraft, Section 3, Paragraph C [Rules Related > to Game Play] states that you may not do anything that Blizzard Entertainment > considers contrary to the "essence" of World of Warcraft. This entails access > to another World of Warcraft account, including, but not limited to, the > deletion of items/characters and redistribution of in-game currency or > possessions. The bottom line is that we want World of Warcraft to be a fun > and safe environment for all players. > > We thank you in advance for your time and for respecting our position. > > > Regards, > > Alchavian > Account Administration > Blizzard Entertainment > http://www.worldofwarcraft.com/ Talk about general....there is nothing in this email that remotely tells what