Firstly, the minute someone I know buys a new PC from Dell, Gateway, or the like, I do a complete format on it. Too much garbage is put on these machines in the first place.
As far as AOL goes, I still have no idea how they are still in business. Their DSL service actually runs through Road Runner service (in most areas) so it's more beneficial to just get it from Road Runner themselves. They still waste a ton of money and time advertising their dial up connections when that is so 1995. AOL software itself really blows. The only good thing that ever came out of AOL was AIM. Sadly enough, there are other companies who have terrible customer service, such as Verizon. Next time I'm on the phone with them, I'll surely record this. If they spend 1/3 of their advertising budget (instead of doing the stupid commercials) on their CSRs, they would be total king. But alas, they don't care. Such as AOL doesn't care about this case.
Overall, AOL really has issues and they deserve to go the way of bankruptcy cause I and many around the world hate their guts and they market a terrible product that only takes the money of the technologically weak and pathetic.
-end rant
Slashdot Mirror
Firstly, the minute someone I know buys a new PC from Dell, Gateway, or the like, I do a complete format on it. Too much garbage is put on these machines in the first place. As far as AOL goes, I still have no idea how they are still in business. Their DSL service actually runs through Road Runner service (in most areas) so it's more beneficial to just get it from Road Runner themselves. They still waste a ton of money and time advertising their dial up connections when that is so 1995. AOL software itself really blows. The only good thing that ever came out of AOL was AIM. Sadly enough, there are other companies who have terrible customer service, such as Verizon. Next time I'm on the phone with them, I'll surely record this. If they spend 1/3 of their advertising budget (instead of doing the stupid commercials) on their CSRs, they would be total king. But alas, they don't care. Such as AOL doesn't care about this case. Overall, AOL really has issues and they deserve to go the way of bankruptcy cause I and many around the world hate their guts and they market a terrible product that only takes the money of the technologically weak and pathetic. -end rant