Since you are so knowledgeable, you do realize that there are many many service plan repairs that are REQUIRED to be repaired at the Service Center, NOT in the local Precincts? Also, it is a matter of certain equipment not available in the stores, which are only available in the service centers? As well as a huge reason for send outs is that the parts are either not carried in stores, or if they are, it hits the stores P&L, whereas you guys are specifically stocked for these items and equipped to do these repairs?
But of course, you are so smart, you knew this already, right?
Oh, and the last time my personnal laptop came back from you guys, it had three loose screws in the Hard drive compartment, and Dorito's crumbs on the keyboard.
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Since you are so knowledgeable, you do realize that there are many many service plan repairs that are REQUIRED to be repaired at the Service Center, NOT in the local Precincts? Also, it is a matter of certain equipment not available in the stores, which are only available in the service centers? As well as a huge reason for send outs is that the parts are either not carried in stores, or if they are, it hits the stores P&L, whereas you guys are specifically stocked for these items and equipped to do these repairs? But of course, you are so smart, you knew this already, right? Oh, and the last time my personnal laptop came back from you guys, it had three loose screws in the Hard drive compartment, and Dorito's crumbs on the keyboard.