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User: thompsonconsulting

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  1. Re:anyone try altiris's solutions on Support Desk Software for ITIL-Based IT Department · · Score: 1

    sorry... that url is www.clickright.net or www.buchanan.com

  2. ITIL Support Desk solution on Support Desk Software for ITIL-Based IT Department · · Score: 1

    Visit www.clickright.net or www.buchanan.com They have a product called CTS Service Center that was developed using ITIL best practices. It is easy to implement, easy to use, and not expensive.

  3. Re:anyone try altiris's solutions on Support Desk Software for ITIL-Based IT Department · · Score: 1

    try clickright.com They have a product called CTS Service Center. It was developed around ITIL best practices. I've seen a demo of it, and was very impressed with the ease of use and price. I have implemented it in several of my customer organizations.