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Domain: epb.com
Stories and comments across the archive that link to epb.com.
Stories · 2
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A Community-Run ISP Is the Highest Rated Broadband Company In America (vice.com)
An anonymous reader quotes a report from Motherboard: A new survey by Consumer Reports once again highlights how consumers are responding positively to [community-run broadband networks]. The organization surveyed 176,000 Consumer Reports readers on their experience with their pay TV and broadband providers, and found that the lion's share of Americans remain completely disgusted with most large, incumbent operators. The full ratings are paywalled but available here to those with a Consumer Reports subscription. All the usual suspects including Comcast, Charter (Spectrum), AT&T, Verizon, and Optimum once again fell toward the bottom of the barrel in terms of overall satisfaction, reliability, and value, largely mirroring similar studies from the American Customer Satisfaction Index.
One of the lone bright spots for broadband providers was Chattanooga's EPB, a city-owned and utility operated broadband provider we profiled several years back as an example of community broadband done well. The outfit, which Comcast attempted unsuccessfully to sue into oblivion, was the only ISP included in the study that received positive ratings for value. "EPB was the top internet service provider in our telecom ratings two times in the past three years," Christopher Raymond, electronics editor at Consumer Reports told Motherboard. "Consumer Reports members have given it high marks for not only reliability and speed, but also overall value -- and that's a rare distinction in an arena dominated by the major cable companies," he said. -
AT&T, Comcast Kill Local Gigabit Expansion Plans In Tennessee
An anonymous reader writes from an article on DSLRReports: For some time now municipal broadband operator EPB Broadband has been saying that a state law written by ATT and Comcast lobbyists have prevented the organization from expanding its gigabit broadband offerings (and ten gigabit broadband offerings) throughout Tennessee. Three state laws currently exist in more than twenty states, and prohibit towns from deploying their own broadband -- or often even striking public/private partnerships -- even in cases of obvious market failure. A proposal that would have recently lifted this statewide restriction in Tennessee was recently shot down thanks to ATT and Comcast lobbying. The proposal was shot down by a 5-3 vote, with Rep. Patsy Hazlewood, a former ATT executive, being one of the votes against. Even a new compromise proposal (which would have simply let EPB expand slightly in the same county where it is headquartered as well as one adjoining country) was shot down, after 27 broadband industry lobbyists -- most of whom belonging to ATT and Comcast -- fought in unison to kill the proposal. Last year the FCC voted to dismantle broadband protectionist bills in both Tennessee and North Carolina, though these efforts remain bogged down in court. ISP-loyal lawmakers in the states have argued that the FCC's attempt to shoot down these laws violates their states' rights, though letting Comcast and ATT write awful state telecom law doesn't appear to generate the same disdain.