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I put an Iceberg I in my kids' Athlon XP 1900+ in the first part of September. It worked great for almost three months and then the heat exchanger (radiator) sprung a leak and fried my GeForce3 video card. I wrote that off since I was planning on upgrading it soon anyway. I also considered myself to be extremely lucky to have only lost something so easily replaced.

However, what burns me is the response I have received (or, lack thereof) from exoticpc.com (where I bought the fscking thing). BTW, their website is not working for me in Mozilla right now, but Konqeror seems to work.

I originally emailed them telling them about the radiator leak and asked for a refund. They did reply the next day saying that they would not return my money. But, I was told that they would give me a new reservoir since I had apparently screwed mine in too tightly and ruined it -- which is not the case, the reservoir is not leaking.

They apparently didn't bother to even read my complaint. I made it clear that the problem was with the radiator, not the reservoir. Here is my original message:

I purchased this item on 09/03/2002 and installed it
as soon as I got it. It has been running great until now. The radiator
unit sprung a leak. Fortunately, all I lost was a video card which was due
for upgrade anyway. I would like to return the entire product for a refund
since I will not be using it again. I do not trust a replacement to be any
better. It was cool while it lasted :)

Hi Trent,
Sorry to hear what happened to you. This is actually a rare occurence. This
problem only seems to occur when someone screws in the screws too tight and
the cracks form over time. Also, try to make sure the lid is screwed in
evenly so the top is level and not at an odd angle. This may also cause
cracks to form. Another precaution would be to use a regular screwdriver
instead of a power drill. We could send out a new reservoir to you, but
after 30 days there's no refund. Just let me know and I'll send a
replacement reservoir out to you, Trent.

Thanks for reading. I feel a little better now.

"I would rather see a PC made the same size/look as a standard piece of audio equipment..."

There are several to choose from. Check ExoticPC (which is where I bought my case.) In particular, check out the DIGN Home Theater case, the D-Vine case, and their CoolerMaster line.

My favorite is the DIGN case, which is absolutely gorgeous. It would look incredibly stylish in any home theater. You can even get the display for it and program it to show the MP3/DVD that is playing... I mean, the sky is the limit. Of course, it's $229.95 plus shipping, so you pay through the nose for those good looks.

If you're seriously interested in creating a home theater PC, I'd look no further than these cases.

"I would rather see a PC made the same size/look as a standard piece of audio equipment..."

There are several to choose from. Check ExoticPC (which is where I bought my case.) In particular, check out the DIGN Home Theater case, the D-Vine case, and their CoolerMaster line.

My favorite is the DIGN case, which is absolutely gorgeous. It would look incredibly stylish in any home theater. You can even get the display for it and program it to show the MP3/DVD that is playing... I mean, the sky is the limit. Of course, it's $229.95 plus shipping, so you pay through the nose for those good looks.

If you're seriously interested in creating a home theater PC, I'd look no further than these cases.

"I would rather see a PC made the same size/look as a standard piece of audio equipment..."

There are several to choose from. Check ExoticPC (which is where I bought my case.) In particular, check out the DIGN Home Theater case, the D-Vine case, and their CoolerMaster line.

My favorite is the DIGN case, which is absolutely gorgeous. It would look incredibly stylish in any home theater. You can even get the display for it and program it to show the MP3/DVD that is playing... I mean, the sky is the limit. Of course, it's $229.95 plus shipping, so you pay through the nose for those good looks.

If you're seriously interested in creating a home theater PC, I'd look no further than these cases.

"I would rather see a PC made the same size/look as a standard piece of audio equipment..."

There are several to choose from. Check ExoticPC (which is where I bought my case.) In particular, check out the DIGN Home Theater case, the D-Vine case, and their CoolerMaster line.

My favorite is the DIGN case, which is absolutely gorgeous. It would look incredibly stylish in any home theater. You can even get the display for it and program it to show the MP3/DVD that is playing... I mean, the sky is the limit. Of course, it's $229.95 plus shipping, so you pay through the nose for those good looks.

If you're seriously interested in creating a home theater PC, I'd look no further than these cases.

Ok, I've been looking for a place that actually sells this case [the second from the bottom on page one] LIKE crazy (for MAMEing in front of a TV... two USB ports in the front is great!)

Where, oh where, can I find this case? I've sorta been interested in the DIGN case but there are no USB ports in the front and it's insanely expensive.... so anyone know where I can get the Cupid 2677 with USB?

I noticed while browsing through the ExoticPC website that they have Penguin cases. Very slick.

I noticed while browsing through the ExoticPC website that they have Penguin cases. Very slick.

Keep looking, I am sure you'll find one in the right color -- if not, these guys Directron do custom painting of cases and bezels for your drives to match....