Slashdot Mirror

← Back to Domains

Domain: ibmdeskstar75gxplitigation.com

Stories and comments across the archive that link to ibmdeskstar75gxplitigation.com.

Comments · 6

  1. Re:maxtor? by mypalmike · · Score: 1 · on So You've Lost a $38 Billion File

    As your assistant, I told you more than once, the ideal drive for this application was the IBM Deathstar 75GXPs.

  2. Re:A look at the review summary by sapgau · · Score: 1 · on High-End, High-Capacity SATA-150 Roundup

    Yes but it only takes a certain percentage of your customers to kill you in warranty claims. And worse if it's found that you were misrepresenting the warranty to mislead the public.

    I think customers who have RAID or big investments in IT would want to claim that warranty because it does add up.

    And to say of a loss in reputation, can anyone say IBM/Deathstar?

  3. Re:Deathstar and IBM customer satisfaction by Anonymous Coward · · Score: 0 · on Hitachi's 500GB SATA-II Reviewed

    http://www.ibmdeskstar75gxplitigation.com/pdf/IBM% 20Claim%20Form.pdf
    Here's a link that your friend Ben would be interested in. There's a website about this but I'm too lazy to look it up.

  4. Re:Hitatchi Deathstar by Kjella · · Score: 2, Insightful · on Hitachi's 500GB SATA-II Reviewed

    Deathstar disks was a problematic series. It was the DeskStar 75GXP, the 75GB disks from IBM.

    No, it wasn't just the 75GB disks, it was the entire series of disks using 15GB platters. They were notoriously unstable, one day you'd boot to the "click of death". If you look at the class action here IBM has agreed to settle. Make your claim by August 29, 2005. I lost a 45GB drive to this shit, but I'm not in the US so I don't qualify... I got mine replaced under my own country's consumer protection laws.

    Kjella

  5. Re:Bummer by pjrc · · Score: 1 · on Slashback: Justice, Settlement, Cosmos
    If you read the form, or the http://www.ibmdeskstar75gxplitigation.com/faqs.asp ">FAQ, you'll see that only drives that were officially reported by last February as having failed are elligable for the $100 payment. It's too late to report a dead drive (which sucks for those of us who have them but didn't bother to report them earlier). Otherwise, all you get is 25 CDRs or a 15% coupon for future IBM purchases.

    Not only does the drive have to be in the database of previously reported failed drives, but you must also provide an invoice, sales receipt, credit card statement, or some other proof that you are the original purchaser of the drive from an authorized reseller. Note the "authorized reseller" part. Buying it used from a private doesn't count.

    On top of those two, your purchase needs to have been made between March 15, 2000 and March 4, 2005. So even if you could meet the two conditions above, it's simply too late to buy an IBM drive, hoping to cash it in for $100.

    Anyone who pays $50 just for a serial number on ebay or craigslist is going to be pretty disappointed when they actually read/fill-out the claim form and ultimately have it rejected.

  6. duh IBM .. serious oversight by nilbog · · Score: 1 · on Slashback: Justice, Settlement, Cosmos

    If you cannot identify your serial number, you can download a utility from them here. But if your hard drive is broken, why would it still be in your computer, and how would your computer be running to run this utility?