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In the August 2017 issue of Consumer Reports magazine, the nonprofit organization ranked internet service providers based off customer satisfaction. According to the report, many consumers still don't like their broadband and television provider, and don't believe they receive a decent value for the high price they pay for service. DSLReports summarizes the findings: The report [...] names Chattanooga municipal broadband provider EPB as the most-liked ISP in the nation. EPB was followed by Google Fiber, Armstrong Cable, Consolidated Cable and RCN as the top-ranked ISPs in the nation. Google Fiber "was the clear winner for internet service," notes the report, "with the only high score for value." Google Fiber also received high marks for customer support and service. But large, incumbent ISPs continue to be aggressively disliked due to high prices and poor customer service, according to the report. Despite endless annual promises that customer service is the company's priority, Comcast ranked number 27 out of the 32 providers measured. The company's survey results were weighed down by low consumer marks for value, channel selection, technical support, customer service and free video on demand offerings. The least-liked ISPs in the nation, according to the report, are: Charter (Spectrum), Cable ONE, Atlantic broadband, Frontier Communications, and Mediacom. Not coincidentally, the two largest ISPs in that list just got done with massive mergers or acquisitions that resulted in higher prices and worse service than consumers saw previously. MyRatePlan has a breakdown of ISP providers and plans by ZIP code.

Earlier this year, telecommunications giants like T-Mobile, AT&T, Verizon and Sprint were battling to see who could release the best unlimited data plan(s). T-Mobile started the domino chain reaction with the launch of its "One" unlimited plan in August. But the competition became especially fierce in February when Verizon introduced unlimited data plans of their own, causing Sprint and AT&T to unveil new unlimited data plans that same week, both of which have their own restrictions and pricing. Each of the four major carriers have since continued to tweak their plans to ultimately undercut their competitors and retain as many customers are possible.

Given how almost everyone has a smartphone these days and the thirst for data has never been higher, we'd like to ask you about your current wireless carrier and plan. Which wireless carrier and plan do you have any why? Is there any one carrier or unlimited data plan that stands out from the others? T-Mobile, for example, recently announced that it added 1.1 million customers in Q1 2017, which means that it has added more than 1 million customers every quarter for the past four years. Have they managed to earn your business? MyRatePlan has a good breakdown of the current unlimited data plans on the market today.

dmr asks: "What are the best sources of information for cell phone service quality? Is there a source out there which can give a reputable ranking of service, coverage, dropped-calls, etc, for the major cell phone providers, broken out by region? There's a huge pile of anecdotes and tall tales out there. Where can someone find out which providers work best in his hometown? Bonus points for assessments of capital improvements to equipment, as well as trends from the past."Update: A commenter points out that MyRatePlan has a great coverage map comparison tool.