Domain: pgsql.com
Stories and comments across the archive that link to pgsql.com.
Comments · 16
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Postgres SupportAnyone point to any companies ready to provide PostgreSQL support?
Google for Postgresql support and you'll find lots of support, including but not limited to:
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Re:PostgreSQL?
What about PostgreSQL, Inc.? Check out their support services. And their current partners list shows a relationship with redhat.
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Re:What, no editorial?
Postgres comes with support?
It's sold separately. -
Re:Think long-term stability...
At some point, your customer is likely to need or want commercial software (esp RDBMS), and they will find that Debian is simply not supported by any commercial software vendor.
What about MySQL, or do you not consider them to be "comercial" because their support offerings are optional and you can use their product for free if you choose to? MySQL offers comercial support to any and all who use their product, regardless of the platform you've installed it on (even Windows!), but of course you'll have to get your .debs from Debian, even if you do plan on using MySQLs support offerings..
Or you can use PostgreSQL on Debian and get your support from PostgreSQL Incorporated, but only if you're truly interested using using a reliable, and standards compliant database available (for raw performance, you'll want MySQL).
I understand your point, but it simply is not true that there is no commercial support for Debian (and that list is sorely incomplete). Yes, it is best if at least one person in your company take the time to become familiar enough with Debian to handle problems on their own, but that is true no-matter what OS you are using. If the consultant is most familiar with Debian, and Debian provides the capabilities needed by the client, then there is little reason not to use Debian.
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Re:eRserver, more info..org and
.info are both using it.The press release of ER Server becoming open source is quite informative (karma?) as well.
Marc of PostgreSQL Inc's an incredible resource on the postgresql mailinglists too; and PostgreSQL Inc has a really cool policy that allowed them to do donate their code to the community that way:
From their release: " "DATELINE FRIDAY, DECEMBER 15, 2000 Open Source vs. Proprietary: We advocate Open Source, BSD style
:) We will consider and develop short term (up to 24 month) proprietary applications and solutions where there is a strong business and intellectual property case to be made. *All" proprietary developments that we are involved in *will* become open source within two years of implementation, without exception." ".Also cool, they provide hosting http://www.pgsql.com/hosting/ which donates "25% of all profit from these services
... directly back into the PostgreSQL Project. "Ron
I'm not affiliated with them in any way, just appreciative of Marc's contributions on the mailingslists and to postgresql as well.
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Re:I'd much rather see replication and clusteringWhat MySQL and PostgreSQL really lack is the ability to replicate on-the-fly and to support running on clusters for *real* failover and fault tolerance.
You certainly don't know PostgreSQL, at least its enterprise level. Check with both PostgreSQL Inc and Lanux. They both will be happy to sell you (yes, the eneterprise level is not free, which is a Good Ting (TM) even for open source projects) ERserver, PostgreSQL replicated for enterprises, and High Availability Solution. Last time I've check with them they achieved 0.5 seconds of failover. Is it "real" for you?
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Re:I'd much rather see replication and clusteringWhat MySQL and PostgreSQL really lack is the ability to replicate on-the-fly and to support running on clusters for *real* failover and fault tolerance.
You certainly don't know PostgreSQL, at least its enterprise level. Check with both PostgreSQL Inc and Lanux. They both will be happy to sell you (yes, the eneterprise level is not free, which is a Good Ting (TM) even for open source projects) ERserver, PostgreSQL replicated for enterprises, and High Availability Solution. Last time I've check with them they achieved 0.5 seconds of failover. Is it "real" for you?
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Re:I'd much rather see replication and clusteringWhat MySQL and PostgreSQL really lack is the ability to replicate on-the-fly and to support running on clusters for *real* failover and fault tolerance.
You certainly don't know PostgreSQL, at least its enterprise level. Check with both PostgreSQL Inc and Lanux. They both will be happy to sell you (yes, the eneterprise level is not free, which is a Good Ting (TM) even for open source projects) ERserver, PostgreSQL replicated for enterprises, and High Availability Solution. Last time I've check with them they achieved 0.5 seconds of failover. Is it "real" for you?
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Re:Steve shares nose surgeon with Michael Jackson?For large corporations, ditching Oracle in favor of PostgreSQL would be *extremely* costly, involving training and no small amount of anxiety on the parts of managers. The benefits would be hard to sell. Yeah, yeah, I know, user community, blah, free software, blah, blah.
What about paid for technical support directly from the developers? Check pgsql.com. Very few places really need Oracle.
Read up on JBoss to see how this kind of business model is doing.
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Re:Nice. But who is supporting? - PostgreSQL, Inc.
PostgreSQL Inc. offers excellent support contract options, enterprise software additions (replication!), and traning, etc. for PostgreSQL. Check them out at:
http://www.pgsql.com/ -
Re:Nice. But who is supporting it?
Go to pgsql.com. They have commercial support, just like any regular company. In fact, at the higher levels of support, they even throw in a commercial replication/distributed-querying system. This is really the best of both worlds. You get the full source of the application for your own review, and you get to call an expert anytime you like.
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Re:Nice. But who is supporting it?
Well, Red Hat is using PostgreSQL for their Red Hat Database package and presumably would provide support for it. You can also find support partners for PGSQL at http://www.pgsql.com/partnerlinks/.
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Re:I think charging will help.
The price of Access looks small when you compare it to a real database.
How do you figure?
Access License: $250.00
MySQL License: FREE
PostgreSQL License: FREE
SAP DB License: FREE
Firebird License: FREE -
Re:I tried to buy PostgreSQL tonight...
You're talking about the order form here, right? If so, the submit buttons the order form and the credit card verification form are NOT in a comment. The HTML is correct on both pages. Unfortunately, I can't check any pages past that without purchasing another CD, and I'm not going to do that right now.
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There's a lot of themYou can donate to many worthy projects:
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Re:You can get these for MySQL.
Nothing like good old-fashioned IRC support: "My database is down, my company is going down the drain, the users can't work, what do I do!?!?!?" Typical IRC reply: "Go fsck yourself".
And you think you'll get better support on IRC for a proprietary database? Were it Oracle instead of mySQL in question, I think the statement you mentioned would be followed by several minutes of hearty belly-laughing.If you want to be sure that you'll get an answer to your support request, you pay for it, just like with a proprietary app.
For mySQL, from the source:
https://www.mysql.com/license.htmyOr, from a consultant:
http://mysql.com/consultants_search.htmyAnd, similarly, for PostgreSQL:
http://www.pgsql.com/support.html
Of course, expecting good results on any business-critical system without a backup & recovery plan or competent staff is a bit naive, anyway.