Domain: twcable.com
Stories and comments across the archive that link to twcable.com.
Comments · 7
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TWC's Peering policy
http://help.twcable.com/twc_se...
I've read through a number of peering agreements over the last year, and this is one of the most onerous and one-sided that I've seen. Mandating minimum connection speeds that are out of the realm of all but probably the 20-30 largest carriers in the world, minimum of 8 POPs with 4 of them in distinct regions peering with TWC, must have at least 500 downstream AS's, and must be advertising 2000+ /24s of IPv4 space.
Definitely taking the stance of they have everything to gain from this relationship and any benefit to the peer is only if it benefits TWC more. The Google's and Facebooks of the world have fair and reasonable policies that most large enterprise customers can easily meet to benefit from peering. Maybe this is why peeringdb doesn't list many locations or peers for TWC. Glad Charter is buying them. Hopefully peering policies like this go away soon. For those interested, Charter's policy is here for those interested in how far apart they are from each other:
https://www.charter.com/browse... -
Re:breach of contract?
Here is TWC's terms of service for residential cable. Although I didn't see any clause specifically stating that TWC has the right to unilaterally cancel your service for e.g. using too much bandwidth, it does say "TWC has the right to add to, modify, or delete any term of this Agreement". Surprisingly, they do say that they'll compensate you for interrupted service: "TWC will give me a prorated credit for the period of such interruption".
Beyond such compensation, you're exceedingly unlikely to win any judgment against them for lost or canceled service, especially since the TOS stipulates binding arbitration to resolve any disputes. You can imagine who typically wins in these arbitrations.
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Re:Oblig
The only promises which matter are those defined by your contract of service.
"TWC has the right to add to, modify, or delete any term of this Agreement, the Terms of Use, the Subscriber Privacy Notice or any applicable Tariff(s) at any time." - TIME WARNER CABLE RESIDENTIAL SERVICES SUBSCRIBER AGREEMENT 1.b.
You were saying?
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Breach of contract
Looking over http://help.twcable.com/html/policies.html it looks like they have already written into it that if "your tier" of service has bandwidth limitations they may cut you off or charge more as applicable.
However.. I know I, as a current subscriber, didn't agree to sign up for a class of service that has such limitations, and no class seems to currently be advertised as having them that I can find on the time warner web site. That being the case, any such change would require notification and a period in which I can accept and continue or cancel and find another ISP..
Hey Time Warner, guess which one I'm likely to do. Oh, and if you charge me for it first without notification, guess who's in breach of contract. -
Re:Conflict of interest
- Open source developers or enthusiasts pulling ISOs
- Artists who share their work with others
- Employees remotely accessing systems at their job using VNC
- Work-at-home investors who pull a lot of market data
3 and 4 are violations of the TOS 4.b, which specifies the connection is for "reasonable personal, non-commercial use only". If you VPN into work regularly or otherwise work at home, they want you to buy a "business" account.
2 might be a violation:
4.b.iii, "I agree not to use the HSD Service for operation as an Internet service provider, for the hosting of websites (other than as expressly permitted as part of the HSD Service) or for any enterprise purpose whether or not the enterprise is directed toward making a profit."
Of course, they also gave themselves the right to tier you, mess with your bandwidth, and so forth, in 6.a.ii.
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Re:Is this legal?You probably agreed to quite a few things.
By using this service you are agreeing to
and, from the Operator Acceptable Use Policy- Operator Acceptable Use Policy
- Cable Modem Service Subscription Agreement
- Time Warner Cable and Affiliated ISPs Subscriber Privacy Notice
e) In addition to the foregoing, Operator and ISP each shall have the right at any time to add to, modify or delete any aspect, feature or requirement of the ISP Service, including but not limited to content, equipment and system requirements. Operator shall have the right to add to, modify or delete any provision of this Agreement and/or any Terms of Use established by Operator and/or the Subscriber Privacy Notice at any time. An online version of this Agreement, the Terms of Use, and the Subscriber Privacy Notice, as so changed from time to time, will be accessible at http://help.twcable.com/ or another online location as designated by Operator. Operator will notify Subscriber of any significant change in this Agreement, the Terms of Use or the Subscriber Privacy Notice. Upon any such change, Subscriber's continued use of the ISP Service will constitute Subscriber's consent to such change. If Subscriber does not agree to any such change, Subscriber immediately shall stop using the ISP Service and notify Operator and ISP that he/she is terminating the subscription to the ISP Service.
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Road Runner
I have my home computer on a Road Runner connection to the internet. I use it to host my domains, and I have it configured to both accept and send email to the internet without any problems.
I was going to post the original url for the acceptable use policy which was like a page long and it didn't say that we couldn't run mail servers on RR, but they seem to have moved it to here which seems to be a much longer and more specific TOS. But on the bright side, it still doesn't really mention that you can't use your own server to send and receive email (hopefully I didn't overlook anything).