Flaws in LCD Displays?

jaredreimer asks: "Having just spent a sizeable amount of money on a top-of-the-line Sony VAIO notebook PC, I am extremely dismayed to find a single red pixel stuck on in the middle of the screen. While this is virtually unnoticable when running regular Windows applications [white backgrounds hide it well], it is unbelievably irritating when trying to watch DVD movies [which tend to have dark backgrounds]. The question is this: How good is good enough? Many vendors won't touch a screen unless it has six or ten bad pixels; is this fair, given that we spend thousands of dollars on their product? Barring a remedy from the manufacturer, has anyone heard of a software fix for this problem? (Preventing the pixel from ever lighting would be far preferable to having a red one stuck on.)"

Comments

How flawed does it have to be?

[Tet]

I seem to remember reading in the manual for my Libretto that Toshiba considered up to 6 (IIRC) flawed pixels acceptable. The problem is that from the users point of view, even a single flawed pixel can be unacceptable. A friend has an HP OmniBook with a single permanently blue pixel at the moment, and it is very noticable. You basically have two options: live with your manufacturer's ideas about the acceptable level of imperfection, or challenge it. In the UK, you may well be able to claim that the goods are not fit for purpose. Other countries probably have similar legislation. I suspect it'll need a test case in the courts before the manufacturers back down, though.