Is Network Solutions Changing Your Guardian Settings?

i-don't-use-MAILFROM asks: "If you remember, someone hijacked the Nike's domain last summer. Nike claimed that they were using Crypt-PW protection, while the hijackers claimed they were only using Mail-From (the weakest Guardian scheme). I went to modify one of my domain names last week and discovered that, while I had set up PGP as my Guardian scheme in 1998, I am now using Mail-From. I didn't change it, and the only people who would have had the chance to are Verisign/Network Solutions. Did they lose all of their security settings and reset all domains without telling anyone?" I wouldn't be surprised if many people out there aren't just setting themselves to MAIL-FROM since it's the default option on the form when you modify your Network Solution's contact record. Has anyone had this happen to them? I went to Network Solution's site today to check this out for myself, only to discover that Network Solution's has some of the most confusing and unituitive administration forms on the planet. With this in mind, maybe now may be a good time to think about moving your domains elsewhere.

"Frankly, I can't believe that I'm the only person that this has happened to, and I'd be interested in knowing if anyone else has had the same thing happen. How many Domain Name owners are assuming that their domain is safe from being hijacked as they set up an alternate Guardian scheme when they are now reduced (once again) to Mail-From?

I'm posting this, anonymously, as I don't want my domains hijacked while I get Network Solutions to return me to PGP protection, once again."

Comments

Move from Verisign.

[matthew.thompson]

I've been moving all the domains I control over to A.N.Other registry because of inconsistencies like this - plus you can get a domain for $10 a pop at some places helps.

Verisign have kept on billing us for these though even though their whois claims it's registered through someone-else. When I talk to them about this I get back totally random answers that don't pertain to the question asked.

Bottom line is that Network Solutions are no longer capable of operating a customer facing service and if you can find an alternative registrar who are efficient, courteous and give the right answer to your questions at the first attempt then you will be better off changing to them.

Re:Worst registrar ever!

[yamla]

I agree. I have had nothing but problems with Network Solutions. Currently, they are EIGHT MONTHS behind changing some of my settings after I requested it (and mailed back the form). In that time, I have actually moved house and so I no longer care about the pending change. The place where I work has had similar problems, resulting in more than two weeks of lost email.

Really, you would be hard pressed to find a worse place to register a domain name. I have had good luck with register.com, though they are quite pricey. But honestly, stay away from Network Solutions.

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