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EPIC Makes Privacy Case Against Windows XP To FTC
jeffy124 writes: "EPIC has posted their complaint submitted to the FTC regarding Windows XP. Do note that it is a pdf file and will require a pdf reader of some kind." Hotmail, Passport (adult and child versions), Hailstorm, email harvesting, and deceptive privacy policies in general all play a role here; there's plenty in here that ought to spark questions about Microsoft business practices even among die-hard free-marketeers.
This is disgusting. I'm an advocate of laissez faire capitalism. This move by Microsoft and Windows XP is downright criminal because it abuses those users who know the least. A knowledgeable user won't fall for this. A newby, on the other hand...
Can we offer alternatives? I think so. For the last couple of years I'd advised people to go either of two routes (including my customers):
Buy a Macintosh
If you're a newbie there still isn't a computer as easy to use as the Mac. It's more attractive than a PC, it doesn't break as often (i.e. DLL or hardware conflicts), and it requires overall less attention than Windows systems do. All the common applications are available in it, and it delivers better performance for a smaller configuration (i.e. a Mac running MS Office requires half the RAM as a PC for accomplishing the same task).
Use Linux Systems While it's common to hear "my application X only runs under Windows!" I found that either a filter/converter exists for the application or that they can use StarOffice and carry on. There have been very few instances in which a given piece of software was Windows-specific (i.e. QuickBooks Pro); in those instances we suggest deploying a single Windows system used for that activity and sharing all resources from the Samba network.
I have two anecdotes related to this.
The CEO of a company we rolled out refuses to move off Windows/Outlook/Office. Every mayor virus and worm out there has hit him alone since we converted the rest of the network (30+ people). Yes, we installed VirusScan and Norton Utilities and everything else. On Monday he called to ask for a quote for converting his system to Linux. He's seen that we can fix everyone else's system without even having to physically go to their office, they have almost no downtime, and they can do their business with Linux/Solaris applications.
The other anecdote is about my 66 year old Mother. She's as computer illiterate as they come, having retired a few years ago and having had admin assistants all her professional life to take care of things for her. She wanted a computer so I gave her one of my old Compaq Presarios. The catch? We installed Linux + KDE + Netscape. She's happy web surfing, exchanging e-mail, visiting newsgroups, etc. We set an idiot-proof configuration for her, and if she wants a new program we install it remotely (i.e. we recently installed StarOffice and Mozilla 0.9.2 in her system). She knows about Windows, but she uses Oscar for Instant Messaging off the AOL web site, and everything else she needs as an Internet surfer is readily available to her. Flash, Java, etc. etc. are all readily available to her.
(I was ready to buy her an iBook if this little mental experiment didn't work. It never came to that. The only problem we had with this was that, at first, she kept forgetting to shut the system down so we had a long fsck on every startup.)
Based on our experiences, we can safely say that the best way to escape the Windows XP tar pit is by educating the users. Don't rant against Windows. Take the time to explain to others why there are better options out there. Show them what the alternatives look like. Give people credit and assume they're smarter than you thought. You'll be surprised at how well they understand what you told them.
Cheers!
Ehttp://eugeneciurana.com | http://ciurana.eu
Mea navis aericumbens anguillis abundat
A recent AT&T CEO (not the current one) once lamented, "Every year, billions of dollars of sales are made over our 800 numbers. Why can't we somehow get some cut of that business?" I think the idea was to arrange lower rates in exchange for a percentage.
...?"
When several projects I've been on asked Oracle for a price quote, we were asked for our business plan. Oracle wanted to charge one (large) ISP for every dialup customer account! (Another project chose Sybase for a similar reason.)
Bill Gates, MSFT's chief strategist, must have recently asked himself, "Billions of dollars are spent online every year, from computers running our operating system. Why can't
The scary thing is, MSFT is providing some value to the online vendors. They've got lots of allies for shoving this down our throats.
Be afraid. Be very afraid.
Stupid job ads, weird spam, occasional insight at
No, but it sure as hell implies it.
you need pasport to use 'net-enabled' features such as auto update, any MS product that uses the internet.
The Kruger Dunning explains most post on
I submitted this earlier but I guess the editors wanted to wait until they could get a copy of the complaint (understandable). The story about it is at CRN earlier today.
Sure, call me a karma whore, but there are some quotes/explanation from the executive director of EPIC.
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The ivory tower has never had to reach so h
Nobody in Canada will do anything about unfair or deceptive trade practices or anything else related to Microsoft. They can't afford to apply commercial law to Microsoft because Microsoft is a major sponsor of the Federal Government's "Connecting Canadians" initiative. They're afraid to do anything bad to MS because MS might retaliate by dropping their sponsorship of the myriad of government programs which MS sponsors. Too bad we don't have activist organizations here that have the courage to stand up to this kind of treatment.
Too bad it's not a secure PDF file, I was looking forward to trying Elcomsoft's software that Dmitri wrote.
"A door is what a dog is perpetually on the wrong side of" - Ogden Nash
What's disgusting is that it ever came to this point. Most businesses play a game of trying to play "nice guy" while being as fiercely competative (including nasty underhanded tricks) as possible. In most cases, I think this results in a pretty good balance as far as bringing the consumer a good product while making successful companies gobs of cash.
I don't blame it on the government, or even on Microsoft. I blame it on us, the consumers. That we shrug our shoulders and say, "Eh, what are you gonna do" and keep straight down this path. Do we think that, someday, magically, they are going to stop doing this stuff? Of course not. As long as we keep voting with our dollars, they'll keep this sort of nonsense up.
Doubt it. If Microsoft actually required Passport to use the internet, they would get into even deeper trouble. Instead they merely imply it. So if I'm a normal user, that's what I think and so I sign up for passport. If I'm a Microsoft lawyer, I happily do a demo by clicking no and then use the internet. Slimy is the appropriate word here. The goal here is to make everyone who isn't well informed choose yes and you all know what follows after that.
The Windows XP operating system leaves the user with little choice but to employ Passport. As soon as the user starts a computer and uses a modem, a dialog box appears on the screen stating: "You've just connected to the Internet. You need a Passport to use Windows XP Internet communications features (such as instant messaging, voice chat and video), and to access Net-enabled features. Click here to set up your Passport."
Wow, this sounds as bad as This story from earlier. What the heck are "Net-enabled features" in this context? Reminds me of those lame ass banner ads that look like error messages "Click here to optimize your system." Or junk (snail) mail that is printed with a font to appear to be handwritten.
Marketing people are slime, they should all be forced to spend large amounts of time with John Tesh.
Buy Hex-Rated Stuff, fight the DMCA!
The complaint charges that MS ties support to product registration. Yeah, so does my toaster warranty, and my VCR, and my TV, and my washer and dryer, etc.
It implies that users get tricked into signing up for Passport. Is a Passport registration necessary for non-MS Internet sites? If not, then what is the big fuss? It suggests you sign up; you tell it no, and that is it. None of this tracking seems to be mandatory if one doesn't choose to use their second rate online sites.
Their online sites monitor user activity and sell that information for marketing purposes. What "free" online service doesn't?
All of this stuff is in the various license click-throughs. At least they ask. Doubleclick never asked if they could profile me across the whole net.
On a side note, who doesn't lie when portals ask for personal information? I tell one I am a hog farmer, the next that I am an exotic dancer, etc.
So why is MS evil here again? Oh, that's right, that whole evil incarnate thing.
They complain that the product manufacturer requires registration as a condition of support, then they complain about a suggested Passport registration, then about practices standard in the portal industry, finally complaining about potential security problems at a largely non-functional MS mega-portal.
On that note, if security becomes a major problem at Hailstorm, it won't be the FTC that stops it. It will be the companies that pay for credit card fraud. We would get a ringside seat on VISA vs. Microsoft. I wonder who would win.