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Code Red Refunds?

Posted by ryuzaki0 on from the something-to-think-about dept.

bubblegoose writes "In Washington state Qwest customers are asking for a refund due to losses of service during the Code Red thing. Qwest is refusing to give the refunds. Excite has a story about it here." I tend to think this is just complaining bull crap. My net connection when down too, and I don't run around demanding $5 back. I'd be more upset if I was a business and my server rooted by this. The irony is that this will probably end up just pushing subscription software.

1 of 377 comments (clear)

  1. Qwest by Frijoles · · Score: 5, Informative

    I use Qwest for both my DSL and ISP. I thought they were very helpful during this whole Code Red thing. Qwest called and left a message on my answering machine detailing how I could fix my DSL modem and patch my computer so that I would not be infected. They also called back to see if I had received their message and if I needed any help. I've been very happy with Qwest and was surprised by their customer support.

    Anyway, point is.. I think they do a great job. Keep up the good work Qwest.

    --
    -Frijoles-