Borders to Use CCTV Face Recognition
albanach writes: "This story at the Sunday Herald newspaper says Borders Bookshop is to become the world's first retailer to use face recognition software linked to their in-store CCTV cameras to automagically identify known shoplifters."
Don't shop there, and tell all your friends why, too.
RAND.org, a public policy group, has a number of interesting papers on the legal, ethical and sociological implications ob Biometrics and specifically Facial Recognition as used at the Super Bowl this year.
-CTH
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Here's the way I see it: Companies often have a hard time catching shoplifters, because, 1) they acn't (legally) restrain a person before they've left the store. (I can put a book into my pocket and still go to the checkoput and pay for it; it's not shoplifting until you've left the store.) and 2) Once you leave the building, store security can not restarin you. They can only ask you to stay. (Howver, a shoplifter is allowed to legally walk away, as only police officers are allowed to restrain them.), and 3) the store can't prosecute them unless the have evidence (video cameras will work, but the employees' words can be easily beaten in court.)
That's incorrect. In most places you can restrain and report to the police anyone you see who commits a crime. This is what a "citizen's arrest" is. A few state laws are mentioned here including DC, Tenn, Mass, Kentucky, Utah. California is mentioned here. Of course its tricky business and you can get yourself in legal trouble if you harm the person or falsely accuse them. A short guide on that is here. I remember a show where this guy comes into a cafeteria with a baseball bat. So the staff takes the bat and beats the guy for about 10 minutes. Now they restrained a lawbreaker, but they got sued theirselves. So that kind of restraint is not legal, but it is legal to have a system that automatically locks the doors so the person can't leave. By the way, I am not a lawyer so don't go out being batman without consulting a lawyer first.
I called a local borders to complain, and they gave me a customer care line at 1(800)566-6616 give em a call, and let them know why theyve lost your business.