Cox And Comcast To Dump @Home

randolph reports the drop of yet another shoe in the ongoing @Home tale: "The New York Times reports that Cox and Comcast are ready to stop providing @Home's internet service, replacing it with some unnamed internet service. The story also comments 'AT&T may let At Home file for bankruptcy before making another investment in the company.' Registration required, yada yada."

Comments

Re:Talked to Comcast

[rknop]

I talked to some Comcast people earlier today about this. They're going to definitely drop @Home, but service won't be ending for their customers. They plan to continue offering high-speed internet access through their own network called "iComcast".

Any idea what the pricing will be like? Are they going to impose bandwidth caps unless you pay through the nose for "premium" service, or will basic service stay similar to what we have now? Any idea what the AUP is going to look like?

Is there any hope that we might have a choice of ISPs? I fear that some of the preliminary indicates on that page you linked to are very, severly alarming. Specifically, click on the "need help?" link. A window opens up, and Mozilla tells me that I need a plugin to view it something of type "application/x-Support.com-SmartIssue-Plugin". In addition to the empty "plugin content" box, there is the ominous text "Mac not supported." It goes without saying that Linux will not be supported either. If these people don't have enough of a clue to realize that on the web, help text and documentation should be in basic, simple HTML, then I tremble at the thought of what an ISP run by them would be like. (Run Our Windows Software For a Full Comcast Experience! Other OSes not supported.)

What is the real timescale for all of this?

Except for the "Need Help" scariness, most of the other links on the left side of that page you point do don't seem to exist yet.

-Rob