Linux Support Services Shoot-out and Analysis
securitas writes: "ZDNet has posted a huge article comparing and analyzing 12 Linux support services. It's 19 pages long plus tables! Happy reading!" Useful stuff, since a lot of companies want to make sure they've got someone to call if things go wrong.
The company I work for does a small amount of work with Linux. As such I am supposed to support it. The training a group of us got was basically - here is Linux, play with it - oh and if a customer has any problems get them to reinstall it. Thye probably know what thye are doing anyway so they won't call you.