IBM DeskStar 75GXP Hard Drive Failures?

Sean Kelly asks: "Like a lot of other people, I went out and bought myself a nice 60GB IBM DeskStar 75GXP (ATA100, 7200rpm) hard drive to put in my sparkling new computer. Boy was that a mistake! A few months after I got the drive, it failed with horrific grinding and clicking noises, plus random data loss. So I RMA'd the first one and got a 'SERVICEABLE USED PART' replacement from IBM, which died of the same death after another few months. Not getting the hint, I RMA'd that one. Last week, I got the refab. drive back from IBM and it has already died, in less than a week! This time I did some site searching and found many people are having problems with this drive. Sites such as The Inquirer, Hexus, Tech Report, Hardware One, Sysopt, and even this PCWorld have dedicated articles, forums and user reviews to these failing and defective drives. From what I can understand, IBM is not publicly acknowledging that they screwed up here. How many other people out there have had their 75GXP (or 60GXP) drives fail? What size were they? What part number? What did IBM do about it? It is my opinion that IBM should do something about this, since I've seen an unnaturally high number of complaints about this drive now that I started looking for customer feedback. Also, here is a letter I sent to IBM explaining my frustration with them. It has more information in it."

Comments

I know what it is

[bitva]

This definitely a feature. Here's what's going on:

For years Microsoft has been creating operating systems that crash all the time. At first the average user might think: "Hey! This is a bug". Well, they're wrong. Microsoft does this as an added bonus to their products. Do you really think that a company with so much money and so many developers cannot create a stable OS?

IBM, seeing that this added feature obviously creates more revenue, thought: "Hey! Let's add a feature in our hard drives, that makes the drive crash all the time. That way the users OS can crash all the time along with the hardware crashing all the time."

When will the Linux community ever learn that it's not stability that makes money, it's the way you present it.