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Vulnerability of Telco Switching Equipment

call -151 writes: "Interesting New York times article about the Sept 11th attacks' effect on the Verizon switches in lower Manhattan. Turns out there was a problem in that much of the network switching was in one building and it has taken a while to restore service. Sounds like there is lots of pondering about the vulnerability of the network, even when it is distributed across many physical locations. Of course the attacks are making lots of people rethink their vulnerabilities, but the estimate is for five years' work before there could be redundant paths for the lines into their switches in the one building, with no plans to spend the money to do it. Maybe someone should send them a few hundred thousand 'self-install' kits like they do with their DSL service ..."

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  1. posting anonymously... by Anonymous Coward · · Score: 5, Informative

    for reasons below.

    Might sound like a troll, but here goes. If you would like more specific info on the tech, reply and I'll reply to you.

    I work for a large regional telco in Canada.

    I routinely work on various switching and transport equipment. I think I'm finally somewhat qualified to post to slashdot on atleast one topic.

    Modern telco equipment is VERY expensive. Large transport shelves will range anywhere from $150 000 to $400 000 per shelf (Canadian, transport being the fibre equipment) There will be several of these shelves per Central Office.(found in every neighborhood) Cards to fill these shelves will range from $8000 to $70000. (they burn out WAY more than I like, usually at 3 in the morning) Switching equipment is even more expensive, the prevelent DMS technology from Nortel Networks is per capita is even more expensive. I would imagine their competitors prices are about the same, although don't quote me. You will have several of these shelves per office as well.

    As well, any good telco will have spare equipment on hot standby - major components at 1:1 and lesser at maybe 1 to 10 or 1 to 8 depending on manufacturing

    Incidently, you also need expensive people to program and maintain the equipment. A good example is a DMS technician who will get paid the same as an excellent UNIX admin. (and rightfully so, the DMS is a convuluted enviroment to work in)

    Each Office needs to be built to the highest standards, physical security, enviromental controls, backup battery plant and huge power systems to feed the equipment

    Outside Plant, (that being the fibre and copper cable), is expensive as well, and even more expensive to maintain, this is why you see very few redundant routes, possibly only within a city. Often there is only 1 redundant route, in the classic SONET ring configuration, and often both sides of the ring have to terminate in one physical location. (office building collapses, phones don't work)

    I don't know anything about the telco in manhatten, but I can imagine the catastrophe of losing a major office. If they were cutting corners on redundandcy, (which thankfully happens very seldom in Canada due to the regulations here) I could see major routing problems.

    For those of you who thing telephone networking is like IP routing, it's not even similar. It's a hiearchy, you cut off the head, it suffers. Many companys may only have 1 or 2 hosts (a host being the "CPU" of the network.) This is due to the expensive of running a host. Telco equip manufactures charge an arm and a leg and your first born, and the liscensing is microshod style draconian.

    What I'm saying after all that is - if you want total redundancy everywhere, it's going to cost more money for service. I don't know what the competition is like in Manhatten - but if you're not paying much for your cell phone, there might be a reason.

    Just a thought. Flame away.