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TeleZapper - A Way to Avoid Telemarketers?
VeniDormi asks: "While watching TV on my TiVo, I actually stopped to see an ad for a device called 'The TeleZapper', which claims to foil tele-marketers by convincing their auto-dialers that your number has been disconnected. The FAQ is light on technical details, only mentioning that the device 'emits [a] tone briefly when the line is answered'. I'm hoping Slashdotters with more telecommunications expertise can enlighten me as to: how/if this might work and whether or not it is something I could reproduce with a sound card, say for recording at the beginning of my voicemail message. Could it be as simple as playing back the three shrill tones I hear when I dial a wrong number?" Ah, the telephone equivalent to SPAM. Too bad phones don't have the equivalent of procmail filters.
Junkbusters has an excellent page on stopping telemarketters. Before I read the Junkbusters script I always got annoyed at how telemarketters would keep pitching their product to me after I had politely said no and the only way I could get them to stop was to be less polite and just hang up on them. After reading the Junkbusters site and trying their script I discovered that the magic words "Can you please put this number on your do-not-call list?" almost always gets the telemarketter to immediately stop pitching to you (and it has the nice side effect that some might actually put you on their do-not-call list at some point). They are legally required to maintain a do-not-call list, so they pretty much have to stop bothering you when you ask - check out the Junkbuster site for more info.
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"Please put me on your No Call List."
Cuts right through their spiel. They have to honor your request: it's the law.
I cut my telemarketing calls down from four daily to once every two months. It worked a hell of a lot better than "So, what are you wearing?".
k.
"In spite of everything, I still believe that people are really good at heart." - Anne Frank
It's a "SIT" tone. "Special Information Tone" or something similar. If you put it as the first thing on your answering machine, the telemarker's auto-calling devices will log your number as "out-of-service" and won't call you anymore. You can get the SIT tone here.
PK: 09F911029D74E35BD84156C5635688C0
I worked in a soliciting house back in high school. That kind of response generally got a number flagged as "no answer, call back." Seemed to be pretty standard procedure; best way to get back at someone who cursed at you and hung up was to call back.
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Rather than baffle all your legitimate callers, you should first register with the Direct Market Association. The marketers don't want to waste time calling hostile people. Use this to register as a hostile customer. In a bizarre twist, if you register online it is $5. If you register by snail mail it is free. Use snail mail.
I registered quite some time ago and almost all of my sales calls went away. Just the little local people an newspapers were still calling.
You might also check with your state. In Missouri you can sign up here and it becomes illegal for people to call you (with some exceptions for people with powerful lobbies.) I am on this list as well and can't remember the last time I got a sales call.
Summary, when 'someone' answers the phone, the Telezapper sends out a tone that makes the telemarketers auto-dialer think it's out of service, and then the telezapper hangs up.
This is all well and good, execpt that my answermachine is pretty smart. It can sense when an extenion picks up the phone, and the the answering machine will stop and hang up it's extension.
So, follow along:
1) Telemarketer auto-dialer dials a number
2) No one is home, so the answering machine picks up.
3) The telezapper, seeing an extension pick up, also picks up, and plays it's little tones.
4) The answering machine, realizing that 'someone' picked up an extension, stops the playback of the outgoing message, and hangs up.
5) The telezapper, having played it's tones, also hangs up.
Now... in that process, when was an ACTUAL caller allowed to leave a voice message?
That's right. Never.
Pretty severe logic flaw, IMHO.
-- You can't idiot-proof anything, because they're always coming out with better idiots.
From Junkbusters:
"No person may
-- Initiate any telephone call (other than a call made for emergency purposes or made with the prior express consent of the called party)...To the telephone line of any guest room or patient room of a hospital, health care facility, elderly home, or similar establishment; or
To any telephone number assigned to a paging service, cellular telephone service, specialized mobile radio service, or other radio common carrier service, or any service for which the called party is charged for the call."
It looks like you can also receive up to $500 in damages if they do call your cell phone (though I don't know if they can be held liable if you claim it is your home phone number.)
I've found that this is the single most effective way to cut down on telemarketeing calls (aside from hunting telemarketers for sport, of course). I started doing this about a year and a half ago. At the time I was getting 2 to 3 calls per night (and about a dozen during the day judging by the caller-id box). Now I get one call maybe every six weeks or so. That I can handle.
When I do get a call, I just interrupt them as soon as it's clear that they are a telemarketer. I always use the phrase "place me on your do-not-call list". If you just say "take me off your list", they will - but as soon as they buy some more numbers that happen to include yours your're back on the list. The "Do Not Call List" is different, as once you are on it, you should never get an unsolicited call from that organization again (and all telemarketers are required by law to have such a list).
junkbusters.com has lots of good info on the subject.
Telemarketers don't dial the phone at all. They are repeatedly presented with calls that a computerized system has made. The system is tracking calls and knows "how long an average call takes", "how long it takes on average for a called-party to answer", etc.
So telemarketer is talking on the phone to you for 30 seconds. The system knows that "60 seconds is an average call" and it takes 15 seconds for a called-party to answer. So, when you reach 45 seconds, it dials the next number, figuring that "on average" you [or one of your cow-orkers] will be ready for the call when they answer the phone.
What you're seeing is that the calls in the call center are taking longer than average (which is actually sorta unusual because the more calls they make, the better the sample-rate is, and from the experience I had deploying two of these systems, they're REALLY good at it). So, because there's no telemarketer "Ready for your call", you're getting silence... the dialer is "hoping and praying" (so to speak) that one of the marketers gets off the phone quickly so it can hand you over to them.
Believe it or not, this is exactly how simple it is. For your enjoyment here is a list of the four SIT's, with the frequencies and the length of each tone, and their meaning:
Not being a phone company myself, I cannot guarantee that the above tone sequences will always work, but they are the published values.
In case anybody's interested, a recent issue of Poptronics Magazine had an article about SIT's and how they could be used to defeat telemarketers. Sorry, I don't recall the month, but it was quite recent... a perusal in the library through this year's issues should turn it up, if you are curious.
File under 'M' for 'Manic ranting'
You need to take advantage of the TCPA and extract $500 damages from them. Some people have extracted more than $40,000 from these people. To learn more, visit:
:)
Junk Busters
Use Enigma to log the calls
See if the FCC is already after them
I have already been offered $250 from one telemarketing firm - but I want to go to trial. Also, since I have used the JunkBuster anti-telemarketing script, I am lucky to get any calls at all. The last call was from Qwest on last month - a month after I was sent a letter from one of their lawyers explaining I was on their "do not call list". That call will make me $500 to $1500 when we go to court
If you're in Canada (like me), the CRTC has some good information on telemarketing regulations here: http://www.crtc.gc.ca/ENG/INFO_SHT/T22.HTM