Opposing Open Source?

Carl Nasal asks: "For a college class I'm taking, I have to write a research paper. I chose a topic of how open source software affects businesses, focusing on the use of Linux. While doing searches, I have actually found it hard to find opposing views of open source software. Mainly, what I'm looking for, are opinions, articles, looks, and evidence about the drawbacks of using open source software in business. They can either be online or offline, but preferably from reliable sources. (In other words, I'd rather not just have someone's homepage that loves Microsoft and hates Linux.)" The more constructive criticism we get about the drawbacks of Open Source, the better we can address and fix them.

Comments

Re:1 quick word:

[johnnyb]

I have yet to see a successful business model incorporating Open Source.

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Then you haven't been looking. Cygnus was profitable for years before being bought by RedHat. ADA Core Technology seems to be profitable (they've been around forever), Mandrakesoft was profitable except for a brief stint where they were run by some flashy US CEO. Penguin has jumped back into profitability. Many, many consultants spend their days developing open-source software for their clients.

I think that people are looking for a big company like Microsoft, but that's just stupid. You can be profitable with Linux, but you can't gouge people. It's kind of a built-in safeguard which prevents people from squeezing people out of money year-after-year. It doesn't prevent profit, just abuse.

Sounds like a problem I had with SUN support

[Skapare]

Solaris 2.5 had a routing issue (I don't remember all the details from back then, but it was a bit complex). I spent about 2 hours diagnosing it w/o even needing to shut the system down and had it identified, and had a solution. But the boss didn't like the solution, so I was instructed to call SUN to get support. After 2 weeks of calling, being called, messages left, being forwarded around, the answer finally came back "Sorry, we don't support that, but our consulting people can build a customer solution for you". So I asked them to make a proposal and send it to me so I can give something to the boss in writing since it would cost money. Their estimate was $20K to $30K of consulting time and we wouldn't get either exclusivity or source for the results. My boss laughed at that. And while he still felt SUN should have just "fixed it", and that I should keep calling until they do (I thought this to be a waste of time), I finally did convince him to let me try out my solution. So I put a small Linux box running a 50 MHz 486 on the LAN with one 10 meg ethernet card, and default routed all the Sparc 2000 traffic through it. Performance actually improved. The boss not being entirely happy with a Linux box handling mission critical traffic, ended up opting to buy a well decked out Cisco 4700 to do the job (which it did just fine). Of course if it ever failed (it didn't) we'd have been down for a few hours before a replacement would arrive. If the Linux box were to die, we had replacements ready to go (I had Linux loaded on about 80 old no longer used hard drives sitting in storage, and we had plenty of old PCs around).