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Crashing Xbox Kiosks
quannump writes "Gaming Age has an article up about some stores, including Toys R Us and Babbages, Xbox kiosk crashing at various places across the country. "Out of five stores that have playable demos within a ten mile area, only two have working units," says one Babbage's employee." It's funny because it's Microsoft. Get it? It's... oh never mind. Is DOA3 still planned as x-box only?
Newer game consoles are shipping with heatsinks and fans, items which weren't needed in previous generations of game systems. What's scary is that this is even though Sega and Sony have intentionally done things to keep power consumption down, like using lower power CPUs like the SH4 and MIPS and keeping the amount of memory reasonable.
Microsoft is putting in a hot running CPU that was never designed for embedded systems use and twice the memory of the PS2. Sure, that makes it more powerful in a way, but it also may be over the line in terms of what you can do inside of a sealed consumer box. Remember, "more powerful" has never been the mantra of embedded systems engineers, but "cool running" and "rock solid reliable" are.
Demo kiosk units for modern game consoles usually have these problems, especially prerelease systems that use early hardware revisions. The crashing usually results from overheating caused by the machines running 24/7, in small enclosures with poor, if any ventilation. I have seen plenty of the old Dreamcast display units hung up and crashing to a black screen with a little text. It might also be due to the early software revisions in the machines.
Of course, anyone who had an old NES should remember that many of the system's games were very crash prone. I cannot begin to describe how many time I saw Teenage Mutant Ninja Turtles crash, to the point that I knew what areas to walk away from when parts of the screen would become distorted...
If early generation games crash, Microsoft will have a perception problem regardless of who is at fault. The bar is set higher for entry machines these days. PlayStation and PlayStation II were not prone to crashing.
As someone already mentioned, comparing a kiosk that runs the early version of the console 24/7 in a poorly ventilated environment is different from comparing the final consumer product being used in regular conditions. As for Playstation II's not crashing, you must have a very short memory. I seem to remember headlines like PS2 glitches likely to drag down Sony's earnings , Sony finds glitches in three PS2 games and more when they first came out and look how successful PS2 is now.
I say, the jury is out until the holiday season is over before we can tell if X-Box will be a success or failure.
Early PS2 releases were known to be somewhat buggy. Several games like Madden 2001 and Tekken Tag Tourament were known to cause regular lockups way back during the PS2 release. This was later fixed in subsequent versions. The shitty thing is is that you can't tell one version from the next, and I think the license even says they can change the game without notice, so if you get a buggy one, you're out of luck when they release a fixed edition.
I rented one of the buggy TTTs a few weeks ago. I could barely play an entire game without it locking up.
The recent Gauntlet title, Dark Legacy, has also locked up my machine on a few occaisons.
J