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How Not To Ship Computers

jutus writes: "I recently relocated for work from Canada to Florida, and on a suggestion, shipped my equipment (well-packed), with UPS Ground. I've posted some images of the destruction my shipment was subjected to by UPS. UPS Ground does not insure international shipments, so basically I'm up shit creek, no paddle. They have been giving me the textbook run-around for the past week. UPS Canada blames UPS in the U.S., and you can imagine who UPS down here in the States blames. As of yet, UPS has not even attempted to negotiate any compensation for my loss due to their severe negligence ... For Gods sake, use FedEX." My luck has gone the other direction -- I've mostly had good luck with UPS and some misdeliveries with FedEx. Would be nice to hear from any UPS employees reading this about what could have led to the damage jutus illustrates.

6 of 1,554 comments (clear)

  1. Re:dumbasss by jmccay · · Score: 2, Troll

    If you can read you would notice:

    "UPS Ground does not insure international shipments"

    To translate, that mean he couldn't insure it with UPS.

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  2. UPS = Savage Shipping Gnomes? by Ryvar · · Score: 0, Troll

    Well. I guess that'll teach YOU to use a Mac.

    --Ryv

  3. The Quebec Factor by Baloo+Ursidae · · Score: 0, Troll

    The Canadians might find this amusing: UPS Canada probably sent the package through Quebec, and some random Quebecois couldn't find where the French label for Fragile was twice as big as it is in English, and assumed that it wasn't really fragile.

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  4. Words from a former UPS employee by JennyWL · · Score: 0, Troll

    My next-cube neighbor was a UPS grunt for a few years, and he confirms that "heavily-unionized goons" is a very accurate description. He actually said the shipping part of the company was run by the Mafia, like most shipping in the US (this was in New Mexico in the 70's). UPS management is incredibly repressive (he'd rather clean toilets for Safeway than work for them again), hostility and stress are every bit as bad as other posters have said, and employee theft is rampant.

  5. Re:Funny? by chrissam · · Score: 0, Troll

    I'm guessing it's because the machines were Macs.
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  6. FOR GOD'S SAKE!!!! by G-funk · · Score: 1, Troll

    Stop telling this poor bastard that this is his fault!!! This is a protection racket as sure as any run your local mafia. How on earth have we gotten to the state where we need to pay money (disguised as "insurance") to keep UPS (or anybody else) from kicking and mishandling our goods? This is a bigger ass-raping than people who think a blue-screen is how computers work! I've seen people who work on shipping goods on trains and busses, and they mistreat your goods, and if they overhear you complain they do it worse. I've had my girlfriend drag me out of a train station coz I was gonna hit some idiot for kicking my bags around. What the fuck are we paying for? We're paying for a professional service, but we're willing to accept not getting anywhere near a professional result! They have insurance to cover any losses if a truck crashes or if your goods get stolen, so why should we pay "insurance"??? We pay them extra so their employees don't throw around what we're paying them to look after in the first place.

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