What to do when your registrar (NSI) ignores you?

Frustrated Webmaster writes "For the past two days, I've been trying to make modifications on a domain name I registered through NSI/Verisign. The problem is, they refuse to accept changes through email, and their login system is apparently broken. What are my options? How do I transfer the domain away from NSI if I can't even login to their system?" CD: When I heard that NSI was going to go through yet another interface change, I moved the domains that mattered to me to another registrar. For what it is worth, I can totally reccomend EasyDNS.

Comments

Network Solutions

[nihilogos]

These 'people' (actually I'm not sure if they are people, I've certainly never been able to speak to a human there. I suspect it might be more of an evil artificial intelligence) are the worst. I have been trying to update an out of date email for an admin contact for months. Last time I faxed them official company letterheads, drivers licences, you name it and other than the automated email "we got your request" they maintain a stony silience and the domain info remains the same.

They are more evil than microsoft. I wish someone would declare a Jihad against them.

I had to register a misspelled domain name

[SimHacker]

I registered a domain with Network Solutions, but made a typo in the email field and entered my email address as "mindsprinc.com" instead of "mindspring.com".

Of couse Network Solutions would not answer any of my email or phone calls, for which they are infamous.

So I had to register the domain name "mindsprinc.com" (with ANOTHER registrar, of course -- I never used Network Solutions after that), and then I simply sent them email from that domain name asking their automated system to fix it.

-Don

Problems logging into NetSol, you say?

[alexburke]

How do I transfer the domain away from NSI if I can't even login to their system?

Well, take a peek at the link you've been using, and you'll be one step closer to your goal. ;)